Providing a professional customer focusedsupport service to the Directors and clients by assisting in all manner of tasks relating to personal assistance support and HR administration, assisting with on-boarding and off-boarding of all employees. With a focus on compliance, particularly document management, record keeping and assisting with operational policies and procedures. Coordinating social media and all marketing material for the company with internal and external stakeholders as well as ensuring the brand guidelines are adhered to. Support in event planning, travel booking and coordination, diarymanagement, customer service, social media management and liaison with external marketing and IT providers, work collectively with the operational team to ensure projects, duties and tasks are completed in a timely accurate manner and in accordance with policies and procedures.

Remote part time self-employed contractor to 2 clients during this time. The first client, providing administrative support to Tony Mounce Mortgages Limited in Christchurch as a virtual assistant for support with marketing, technology and operational support, personal and administration assistant to the Director Operations and Managing Director. The second client providing administrative support to Helene Deschamps an Executive & Leadership coach based in Auckland, typing up session notes and assisting with LinkedIn communication. From July 2021 to October 2021 contracting via the company My Sunday Club and in October 2021 I began contracting directly to the clients when My Sunday Club closed their company. I concluded my assistant role for Helene in July 2022.

Remote part time self-employed contractor to 2 clients during this time. The first client, providing administrative support to Tony Mounce Mortgages Limited in Christchurch as a virtual assistant for support with marketing, technology and operational support, personal and administration assistant to the Director Operations and Managing Director. The second client providing administrative support to Helene Deschamps an Executive & Leadership coach based in Auckland, typing up session notes and assisting with LinkedIn communication. From July 2021 to October 2021 contracting via the company My Sunday Club and in October 2021 I began contracting directly to the clients when My Sunday Club closed their company. I concluded my assistant role for Helene in July 2022.

Provide administration support to 30 members of the Senior Leadership Team, in particular, the Executive Team and General Managers of each department both in the Auckland office and in offices around the country at various sites. Administrative duties include: booking travel (international and domestic), planning and executing training, conferences and staff off site activities in both Auckland and other locations in New Zealand. Processing purchase orders and invoicing for payments of services on behalf of the managers as well as expense claims and business expenses in line with the company policy. Hosting board meetings, visitors to the Auckland Fish Market and also catering where necessary. Reception duties as required by this role to support and relieve the full time receptionist. Ensuring measures are in place to protect the health and safety of my staff members.

• Regular customer service management via Zendesk, phone conversations and in person.• Answering and managing phone calls for others as well as my own.• Taking notes or transferring calls when necessary.• Greet clients and offer them a beverage before escorting to the meeting room.• Prepare documents and equipment to be posted, order office supplies including; catering or groceries.• Produce extensive post event reporting inclusive of sales, marketing campaigns.• Manage new clients and maintain client relationships on a day to day basis.• Meet on sale deadlines and collate relative content and ensure the client is meeting the requirements outlined in the contract.• Onsite management of setup, box office and gate services on event days including engagement and training of contracted staff.• Orientation and training for client or venue staff on the ticketing platform.• Assist the marketing team with content collating for scheduled advertising.• Event and venue ticketing setup within the ticketing system.• Coordination with the product team on new features, issues and operational build deadlines.

Hosting radio shows twice a week, writing and scheduling web articles and social media posts, collating excel spreadsheets, email and phone communication, constructing radio advertisements, event detailing and management.

Received an ECE Scholarship