Louise May Email & Phone Number

Leicester

Central & South Midlands

Provide professional, pragmatic advice and guidance with regard to the implementation and interpretation of HR policies and procedures. * Provide advice and guidance on employment law and employee relation issues.* To monitor absenteeism and ensure procedures are followed. * Support the full life cycle for recruitment and selection activity from Area Manager, Store Manager and Team Member levels.* Manage the employee onboarding process and deliver induction training. * Support the Senior Management team in the delivery of the people strategy. Implement, execute and monitor HR policies, procedures and processes to align them with the business strategy.* To deliver a local marketing strategy aimed at maximising customer awareness and therefore increasing sales* Manage the performance management process to ensure that reviews are completed effectively, robustly and on time.* Advise staff and managers on HR policy and procedures* Manage all employee communications- social media websites, company newsletter, and look to develop new initiatives to address outstanding needs.* Pro actively work to improve morale, team spirit and satisfaction among the workforce.* Delivery of assessment centres for Senior Management and Store Manager level recruitment.

Develop assessment plans, carry out assessments providing feedback, coaching and support to improve frontline learners performance and ensure the achievement of the Accreditation standards in line with City and Guilds guidelines. Acted as a mentor/coach for internal learners.

Specialist Recruitment role for large geographical area, including coaching/supporting/influencing front-line operational managers in relation to recruitment issues. Strong training element via delivering welcome inductions and specialist learning interventions. Mentoring disadvantaged employees through periods of change. Creating and maintaining strong relationships with external providers. Representing Royal Mail at key external recruitment events. Designed, developed and implemented pilot ESOL ( English for Speaker of Other Languages) courses for internal employees.

Responsible for the end to end recruitment process, including psychometric testing, interviewing and issue of contracts in line with current Employment Law.