Louise Segafredo Email & Phone Number

Richmond, Victoria, Australia

Bendigo, Victoria, Australia

I have been engaged by Amicus to provide the following Professional Services: - Develop detailed IT system specification for Amicus - Assist in assessing alternative systems that meet this specification- Assist in evaluation and selection of suitable IT system.- Develop detailed implementation plan- Project leadership and support for implementation- Assist.

Coburg, Victoria, Australia

Provided professional services to guide the implementation of two new Enterprise application systems (Salesforce CRM and FoundU Roster Management /HRMIS); managing the process to appoint a new Managed Services Provider for CPSN; helping to implement SharePoint and close out some legacy document management systems. Challenging, fun and lots of value add.

Melbourne, Victoria, Australia

I was engaged by CALC to conduct an Operations review. The work involved interviewing a range of Internal staff, meeting regularly with the Head of Operations to discuss findings and developing a report including recommendations on how to improve services and or streamline delivery of existing services.

South Melbourne

Lead the business through a complex range of business transformation projects - commencing with IT Infrastructure and moving up to Enterprise applications - CRM (Salesforce); Rostering; Communication platforms. Large component of the role included Fiscal and People responsibilities.

67 Brunswick Street, Fitzroy. 3065

I am responsible for developing and implementing Strategic initiatives that cover all aspects of Information, data and knowledge management and Information Communications and Technology.

I was responsible for establishing a Knowledge Centre for the DSE and for managing the Web services team. During this time I was part of the Project Control Board (PCB) that was overseeing the move to a new web content management system, a project which involved 4 discrete Victorian Government Departments - DPI, DSE, DPCD and DOI

In this position I managed a team of 7 staff and was responsible for internal and external departmental websites. Whilst in this position I developed technical, administrative and user requirements for a new CMS for the Department, and implemented a number of staff changes. During this time I acted as Chair of a Project control Board which encompassed 3.

As Library Manager at DSTO, I was responsible for oversight of staff (12) and services at three sites Marribyrnong, Fishermens Bend (VIC) and Scottsdale (TAS). Plans to rationalise the two Victorian based sites, the staff and their vast hard copy collections were developed and implemented during my tenure. Suffice to say - strategic planning, change.

Mb (It), Information Management

Grad Dip Im, Information Management

Ba, Social Sciences