Identified software errors in a social media smart phone application for the Apple and Android platformTested major release builds to verify the correction of previous software faults and ensured the proper function of new featuresProposed ways of improving user experience through suggestions of new contentModerated the social media community for issues relating to improper usage and violations of the terms of service

Greeted residents and assisted them with any questions/concerns, as well as answered telephone calls, and announced all guests/visitors as front desk concierge.Scanned incoming parcels and mail into computer system and delivered them to residents in a timely matter, in accordance with their instructions as package room attendant.Enforced building safety protocols by directing contractors to proper residential units, monitoring closed-circuit television cameras, and completing daily security runs.Directed guests to proper elevators, assisted residents with luggage, and radioed doorman for taxi cabs when requested as lobby attendant.Separated waste and recyclables in to proper garbage bags, cleaned and maintained all common areas, and assisted with various handyman duties as a porter.

Contacted parents for the YMCA Global Teens Department to request pertinent travel documents for their children to travel abroad.Generated leads for work visa sponsorship programs by searching for prospective businesses to collaborate with.Prepared photocopies of passports and application forms and organized into filing system.Processed and reviewed YMCA’s camp counselor personnel information through their online database.

Assisted in the installation of air conditioning, heating, and refrigeration units.Prepared tools and supplies for each work site as well as cleaning of working area after completion of each job.Provided IT support for hardware/software problems as well as installed wireless networking capabilities in the office.

Established a system of cataloging, archiving, and labeling for hundreds of bus manuals and documents.Assembled memoranda, pamphlets, and training manuals for distribution.Organized and maintained office stock rooms to improve efficiency and decrease waste.Photographer Assistant for The LEADER (Maintenance and Training Division’s newsletter).