Lourdes Rodriguez Email and Phone Number

Assisting the leadership team in driving business results by maximizing daily sales plans, improving metrics through sales floor leadership, and providing feedback to the Boutique Team. Supporting and reinforcing a selling culture that focuses on building a confident and engaged team that is motivated to provide unwavering dedication to our guests. Planning, delegating, and following up on expected tasks, assignments and activities while maintaining our guest as the top priority.

Coached team members, delivering candid feedback on expectations and performance. Managed inventory levels and minimized loss, following company systems and guidelines. Participated in leadership meetings to develop new policies and procedures. Cultivated and maintained work culture through team building and positive interactions. Assisted customers with inquiries, orders and complaints in a timely manner. Analyzed financial statements regularly to detect discrepancies or mismanagement issues.

Anticipated customer and store needs by constantly evaluating the environment and customers for cues. Crafting and presenting quality beverages, whole beans, and food products to the customers by adhering to all recipe and presentation standards. Operated cash registers and handled cash and card transactions. Maintained a clean and healthy environment by following proper safety and sanitation regulations. Showed aptitude in multitasking multiple orders at once while maintaining accuracy in product quality.

Filed copyright claims on behalf of songwriter and music publisher clients. Conducted audits and analyzed data of copyright registrations at performing rights socieities.

Organized store inventory and equipment required for store operations. Developed strong customer service skills by providing efficient and accurate service. Provided excellent customer service by greeting customers and offering assistance. Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.