Lou Robinson

Lou Robinson Email and Phone Number

Global Change Communications Lead. Expert change communicator, stakeholder manager, team leader and communications business partner to the C-suite. @ Colt Technology Services
london, greater london, united kingdom
Lou Robinson's Location
London, England, United Kingdom, United Kingdom
Lou Robinson's Contact Details

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About Lou Robinson

Why do people hire me? For two main reasons:• As an internal communications business partner for C-suite executives• As a senior change communications expertAnd sometimes both at the same time! Over the last ten years I've business partnered with senior stakeholders at: • Kingfisher• Costa• BP• Tesco • VMo2• Environ Energy And delivered strong change communication outcomes at: • Tesco• BP• BT• Shell• VMo2• Colt Technology Services [my current client]I love working internationally and in my time in comms, I’ve worked with people across six continents. Being global and interacting with different cultures, is what gives me energy. I am a real problem solver – it doesn’t matter to me if I turn up on day one and you don’t have a clear idea of what needs fixing or how to achieve it. This scenario has happened a few times and it won’t phase me at all. Equally if you have a neat Statement of Work to share with me, that will also be appreciated 😊. Not only will I solve your communications challenges, but I can also coach and lead a team. I love sharing my knowledge and I am a geek about internal channels strategy, as well as approaches to engage senior stakeholders. I’ve led teams in multiple global organisations, and some people [who are probably crazy] have worked into me on client contracts between two and four times. They say I’m a great coach and a great people manager – you can read more about this in my testimonials at the bottom of my profile. When I’m not working you will find me either on holiday or planning my next trip! I have been very lucky to take some breaks in between client contracts and I’ve currently visited 88 countries across six continents. I have a city break in Reykjavik, a food tasting tour of Sri Lanka and skiing [badly] in France, coming up in 2025. Please do get in touch if there is a business or communications outcome that I can support you with - just drop me a DM.

Lou Robinson's Current Company Details
Colt Technology Services

Colt Technology Services

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Global Change Communications Lead. Expert change communicator, stakeholder manager, team leader and communications business partner to the C-suite.
london, greater london, united kingdom
Website:
colt.net
Employees:
4519
Lou Robinson Work Experience Details
  • Colt Technology Services
    Global Change Communications Lead
    Colt Technology Services Nov 2024 - Present
    Consultancy role heading up change communications for the global business, across multiple transformation work-streams (including post-M&A integration, IT, HR and Finance change programmes).
  • Environ Energy
    Global Internal Communications Lead
    Environ Energy Apr 2024 - Jul 2024
    Consultancy role - devised and delivered a new communications approach to support the company's business growth globally, through M&A in the energy space.Strategic internal communications lead and business partner to Chris Sternberg, President Environ.
  • Virgin Media O2
    Internal Communications Lead
    Virgin Media O2 May 2023 - Nov 2023
    Consultancy role - interim internal comms lead for the Wholesale and B2B team, part of the wider international conglomerate of Liberty Global / Telefonica companies.Communications business partner to Jo Bertram, MD Wholesale and B2B (ExCo member).
  • Shell
    Global Change Communications Lead
    Shell Jan 2022 - Apr 2023
    Consultancy role, leading change communications in the IT and Digital Transformation Practice. My focus was on supporting the growth of digital product and service offerings inside Shell's Renewables & Energy Solutions / Integrated Power business (primary markets: North America, Europe and Australia).
  • Bt
    Global Change Communications Lead
    Bt Sep 2020 - Jan 2022
    Consultancy role - change communications lead for BT’s global SAP Source to Pay work-stream, within their Finance and Procurement transformation programme. Responsible for communications to all international internal and external audiences impacted by the change (90,000+ colleagues, 30,000+ suppliers).
  • Bp
    Global Change Communications Lead
    Bp Aug 2019 - Mar 2020
    Consultancy role heading up the change communications remit for the Upstream Procurement and Supply Chain team, rolling out their multi-year global transformation. Change communications business partner to Leigh-Ann Russell, CPO (Chief Procurement Officer) Upstream.
  • Tesco
    Global Programme Change Communications Lead
    Tesco Sep 2017 - Nov 2018
    London, United Kingdom
    Consultancy role for Tesco's Finance Transformation programme - a multi-year systems (Oracle), process and people implementation for one of the world's leading retailers, with a total employee audience of more than 500,000 colleagues. I led the communications work-stream globally on behalf of the programme out into the business.Communications business partner to the programme director, Tesco Finance leadership team and Alan Stewart CFO (Chief Financial Officer). My remit covered communications to all impacted audiences (internal and external) around the world in the UK, Republic of Ireland, India, Central Europe (Hungary, Poland, Czech Republic, Slovakia) and Asia (Thailand, Malaysia, Hong Kong).
  • Costa Coffee
    Global Internal Communications Lead
    Costa Coffee Jun 2016 - May 2017
    London, United Kingdom
    Interim role for the world's second largest chain of coffee shops. Strategic internal comms consultant to the business, comprising more than 25,000 people in the UK and 29 global markets. Communications business partner to Dominic Paul, CEO Costa. Deliverables included: internal communications to support the launch of the 5-year business plan, associated global restructure, CEO and leadership (top-100) communications, digital channels design and advice. Internal & external comms lead for the official launch of Costa's new Roastery in 2017.
  • Kingfisher
    Group Head Of Internal Communications
    Kingfisher Jun 2015 - May 2016
    London, United Kingdom
    Interim role - employee communications lead for Kingfisher Group, comprising 80,000 employees in Europe (plus Russia / Turkey) including the brands: B&Q, Screwfix, Castorama, Brico Depot and the Kostas joint-venture in Turkey. Communications business partner to Veronique Laury, CEO Kingfisher. Deliverables included: internal communications to support the launch of the 5-year business plan, CEO communications to top-300, channels design and advice, leadership coaching.
  • Philips
    Director Of Internal Communications
    Philips Mar 2014 - Jun 2015
    Philips Lighting
    Expat international assignment based in Amsterdam, the Netherlands. Employee communications lead for the Lighting sector: strategy, brand and culture. Global lead for internal communications champion network (c.120 employees) across all on and offline sites (total audience size c.40,000 employees).Specialising in campaigns (both on and offline) and video content, including direction and creation of all collateral for the Philips Gift of Light brand reinforcement programme (internal and external audiences). I directed the video of the winning project in Vietnam and it was Philips' most popular Facebook post in 2015. I also directed the video for the runner-up project in Democratic Republic of Congo (DRC), which was launched at the International Year of Light in Paris and at the World Economic Forum (January 2015) to reinforce key messages around ending light poverty.
  • Bt
    Principal Employee Communications Consultant
    Bt 2011 - 2014
    Bt Global Services / Bt Innovate And Design
    Principal business partner to the global Customer Service team (8,000 people worldwide) in BT Global Services. Business partner to MDs of global Platforms, Networks and Systems and BT's Chief Architect (10,000 people globally), in BT Innovate and Design. Delivered all change communications for the global merger of BTID and and BT Operate into one new team.
  • Bt
    Senior Employee Communications Manager
    Bt 2008 - 2011
    Bt Operate
    Senior business partner to the global Service Delivery team of 4000 people. Change communication lead (c.13,000 employees globally) for the embedding of lean continuous improvement methodology.
  • Rac
    Communications Manager
    Rac 2006 - 2007
    Varied business partnering roles to BSM driving school, RAC Operations and Patrols, RAC Auto Windscreens.
  • Ftse Group
    Internal Communications Manager
    Ftse Group 2002 - 2006
    In this newly created position, set up global internal communications infrastructure for seven Group offices (EMEA, US and Asia). Led all communications for the relocation of the London HQ.
  • Royal College Of Physicians
    Head Of Policy And Communications
    Royal College Of Physicians 1999 - 2002
    Faculty Of Public Health
    Led all media relations, public affairs and membership communication activities for this world-wide professional medical organisation.

Lou Robinson Skills

Typography Indesign Layout Adobe Creative Suite Art Direction Books Quarkxpress Book Design Publishing Publications Adobe Acrobat Graphic Design Illustration Graphics Illustrator Mac Posters Typesetting

Lou Robinson Education Details

Frequently Asked Questions about Lou Robinson

What company does Lou Robinson work for?

Lou Robinson works for Colt Technology Services

What is Lou Robinson's role at the current company?

Lou Robinson's current role is Global Change Communications Lead. Expert change communicator, stakeholder manager, team leader and communications business partner to the C-suite..

What is Lou Robinson's email address?

Lou Robinson's email address is lr****@****ell.edu

What is Lou Robinson's direct phone number?

Lou Robinson's direct phone number is +160725*****

What schools did Lou Robinson attend?

Lou Robinson attended Highway Of Change, Chartered Institute Of Public Relations, Chartered Institute Of Public Relations, The University Of Kent, University Of Neuchatel, Switzerland.

What skills is Lou Robinson known for?

Lou Robinson has skills like Typography, Indesign, Layout, Adobe Creative Suite, Art Direction, Books, Quarkxpress, Book Design, Publishing, Publications, Adobe Acrobat, Graphic Design.

Who are Lou Robinson's colleagues?

Lou Robinson's colleagues are Sumit Kumar, Anna Przybył, Ian Arthur, Cíntia Federici, Navneet Kaur, Sophie Bercovici, Street, Helen.

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