Ali Taylor Email & Phone Number

Hillsboro, Or

Hillsboro, Or

- Write Procedures- Support Projects- Project Management

Hillsboro, Oregon

 Provide Support for Internal Associates and Departments for debit and credit cards Responsible for OMNI testing and training assistance Complete daily form inquires and keep inquiries within a 1 day turnaround Process reports and build accounts for the debit card systems Writes Procedures for Debit Card and Credit Card Processes Assigned to special projects that require member reach out Admin to multiple debit and credit card systems to set up, reset, and delete user information Participates are engagement committee to bring up moral and engagement in the Card Services department

Beaverton, Or

 Monitor social media daily for 16+ hours; set standards for customer service using a variety of social media outlets, including Twitter, Instagram, and LinkedIn Respond to complaints from members and leverage business unit partners to determine appropriate solutions to complex inquiries Provide social media insight and sentiment and prepare reports for key stakeholders Skillfully develop rapport with members in 140 characters or less Support crisis communications via social media and community monitoring efforts Execute social media tactics in support of integrated marketing campaigns for business units and post social media content in a consistent brand voice across multiple channels

Wilsonville, Or

 Advocated for members and employees; championed solutions that focused on both service and business needs Quickly addressed member complaints and defused escalated situations with ease Audited branch paperwork and transactions to ensure branch was in alignment with compliance and regulatory requirements Engaged in relationship building efforts with external employers and credit union partners  Acted as interim Branch Manager for 4 months  Mentored and coached branch staff to achieve quarterly and yearly performance goals

Wilsonvile, Or

 Provided the highest quality of service to all members; promptly addressed member concerns and/or escalated issues to leadership when appropriate  Listened to members and recommended products and services based on the their unique financial needs  Balanced cash drawer and maintained branch compliance by auditing all aspects of store operations Answered questions and resolved complex financial problems on member accounts  Consistently achieved exceptional loan sales results

Salem, Or

 Quickly and accurately processed a variety of financial transactions including deposits, withdrawals, payments and wires Performed complex vault teller duties on a regular basis and assisted with vault balancing  Resolved member issues by using critical thinking skills Received award for being one of the highest performing MSRs in the company

Online Media

Hey, I'm Ali. I am an avid reader and have been reading since I was around the age of 3. I have a book with me everywhere I go. I am also a writer. I love to write, journaling, blogging, and fiction. Books are the best way to escape from life sometimes. If you have any books you would like to recommend or would like me to review, please email me at dazzledbybooks(at)gmail(dot)comYou may also contact me on twitter at @love2dazzleI am Owner, Reader, Reviewer, Blogger, and Writer.

Roseburg, Or

 Provided customer assistance with deposit accounts over the telephone and through internet applications Resolved customer problems; troubleshoot online banking and cross-sell bank services Performed a variety of transactions over the phone Explained detailed loan documents to customers and assisted with troubleshooting efforts on challenging loan issues, including but not limited to escrow, interest, and amortization