Cassandra L.

Cassandra L. Email and Phone Number

Content Moderator/Customer Success Representative
Cassandra L.'s Location
Bentonville, Arkansas, United States, United States
About Cassandra L.

Experienced professional with ability to be flexible to any task at hand. Managed development and success of several small teams within sales and customer support positions. Built policies and guidelines for sales, customer support, and conflict resolution, along with mentoring new employees.

Cassandra L.'s Current Company Details

Content Moderator/Customer Success Representative
Cassandra L. Work Experience Details
  • Taskus
    Quality Analyst
    Taskus Jan 2022 - Apr 2023
  • Taskus
    Customer Service Representative
    Taskus Aug 2019 - Jan 2022
    • Assisted in forming several task forces to improve guidelines, workflows, and performance statistics through analysis to optimize and ease moderator workloads.• Assisted with support representative open house for talent recruitment efforts to staff campaigns.• Surpassed expectations while on boarding with current campaign with highest metrics for client case resolution and satisfaction.• Led presentations for training events as an interim leadership role.
  • Poco Loco Market
    Manager/Trainer
    Poco Loco Market Aug 2017 - Aug 2019
    San Marcos, Texas, United States
    • Managed store with stock value $800,000+, along with restock and sales of $100,000 month.• Acting hiring manager and trainer for all positions within the shop.• Stock adjustments per client request, boosting sales $4000 per month to match customer demands.
  • Earthbound Trading Company
    Keyholder/Sales Associate
    Earthbound Trading Company Feb 2017 - Aug 2017
    San Marcos, Texas, United States
    • Open and closed store, responsible for money, personnel, and asset safeguard.• Received inventory weekly, catalogued and stocked per company SOP.• Setup marketing displays per corporate guidelines, and recommended adjustments.• Met sales goals per inside metrics, and helped other associates meet sales goals via mentoring and guidance.• Assisted clients in gift and merchandise purchases by maintaining knowledge of stock details for client questions.

Cassandra L. Education Details

  • Continental Academy
    Continental Academy
    High School Diploma

Frequently Asked Questions about Cassandra L.

What is Cassandra L.'s role at the current company?

Cassandra L.'s current role is Content Moderator/Customer Success Representative.

What schools did Cassandra L. attend?

Cassandra L. attended Continental Academy.

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