Samantha Lowery Email & Phone Number

- Manage the database migration project as the organization transitions CRM systems- Serve as the primary database administrator and expert for all internal stakeholders. - Work in partnership with the VP, Strategic Engagement to conduct strategic planning, revenue projections, budgeting, and year-end reporting and analysis. - Lead pipeline building and tracking conversations in collaboration with fundraising teams. - Establish and maintain best practices for engagement data management including the creation of an Engagement Operations Manual. - Support the onboarding of new Engagement team members. - Own the Financial Reconciliation process from the development perspective, including interfacing with the finance team- Collaborate closely across teams to identify points of intersection for the creation of communications content and collateral. - Support with the execution of events by providing event-specific development operations support, including list creation and management, revenue tracking, registration, and event follow-up. - Work in close collaboration with Engagement team to support cross-team and cross-organizational project management, budget management, and annual projects.

New York, New York, United States

- Oversees all Salesforce functions for the team, including building systems of accountability as well as tracking, management, and collaboration tools within the system- Designed, developed, and now executes training curricula for our Salesforce product for the team, based on an extensive survey of individual needs - Automates business processes- Partners with the Managing Director of Development & Communications to conduct strategic planning, revenue projections, budgeting, and year-end reporting and analysis- Leads pipeline building and review conversations for all revenue streams (individual, corporate, and foundation)- Collaborates with internal and external parties to provide accurate and timely private revenue tracking- Provides administrative assistance to the Managing Director - Creates and manages best practices to ensure data integrity for the entire team- Project manages City Year New York’s Visitors Program, which allows external champions to see City Year in action

Greater New York City Area

- Developed strategies to identify, cultivate, and steward a diverse portfolio of current and potential corporate partners in the New York area - Created and managed standard and custom employee engagement activities from start to finish, including managing all logistics and stakeholder communication- Built deep and authentic relationships with each partner to understand their needs and challenges, continually leveraging those relationships to deliver comprehensive partnership success - Supported renewal and growth of all corporate partnerships by playing an active role in managing day-to-day stewardship of sponsors including key communications and ad-hoc project management- Managed communication and coordination of volunteers for all annual volunteer events, including physical service days- Created collateral to clearly communicate our mission and vision with current and prospective corporate contacts

New York City

- Lead team of six 18 to 25 year-old corps members, offering advice and expertise as they implement academic interventions, mentor students, and organize and execute events as a team - Conduct observations of team members and provides actionable feedback to achieve organizational goals, demonstrate impact to priority partners, and support individual talent development - Manage multiple ongoing projects simultaneously, and sets up systems of accountability to ensure project efficacy- Create and contribute to events and initiatives that positively influence school morale and student learning- Chosen by the City Year Learning & Development Manager to serve as Dean's Council Representative, acting as a liaison between City Year National and the New York site to foster innovation, best practice replication and collaboration among diverse city sites - Represents City Year New York to prospective and current donors as a Red Jacket Society Ambassador - Upholds a high level of personal accountability to the City Year expectations of service excellence

San Antonio, Texas Area

- Provided 15 hours each of targeted, data driven English/Language Arts interventions to 10 ninth-grade students who showed indicators of being off-track to graduate, resulting in an average of one letter grade growth- Coordinated 9 fellow corps members and 2 organizational leaders in the planning and execution of the Pride of the East Side Block Party, which engaged over 500 students and community members - Chosen by City Year Development Manager to speak to current and prospective donors at events, including fundraising galas and school tours, and share my experience on official social media pages - Coordinated volunteers and contributed to the planning of a San Antonio site wide service project that, in conjunction with the Rotary Club of San Antonio, built a playground for a local school- Established and led lunchtime book clubs- Organized monthly school-wide Open Mic Nights to encourage students to express themselves artistically- Chosen by manager to craft external communications, interface with donors and stakeholders, and serve as ambassador for City Year’s message on team social media accounts

San Antonio, Texas

- Acted as the front line of communication with the public visiting the historic Alamo site- Accurately answered visitor questions regarding a wide variety of topics including generalAlamo/Texas history questions, directional questions and questions about tourism & otherattractions in the San Antonio area-Provided professional, efficient, and approachable support and excellent customer service to visitorsand staff alike.- Liaised with contracted staff to ensure smooth visitor operations and a positive visitor experience

San Antonio, Texas Area

•Supervised and engaged students in the use and understanding of library resources•Developed a calendar of STEAM based activities to promote the use of the library by students•Assisted in the maintenance and oversight of library collections, equipment, and facilities. •Became proficient in utilizing Sirsi software

Utsa Campus

• Organized annual inventory check• Monitored and maintained levels of merchandise on the sales floor• Trusted with back office duties such as filing, organizing, stocking

San Antonio, Texas Area

• Acquired and maintained technical support skills• Conducted over the phone troubleshooting with customers, in high volume• Received consistently excellent customer service ratings due to adherence to high customer service standards