Associate Director Of Operations
Current* Designed and implemented a digital security policy and SOP, streamlining IT operations and improving clarity during a Microsoft systems overhaul.* Launched a co-working space model in collaboration with a values-aligned business, saving $300k annually while maintaining operational efficiency.* Built a digital learning portal, simplifying onboarding and fostering continuous education, reducing administrative workloads.* Developed a Microsoft SharePoint intranet for 40+ staff, centralizing organizational resources and enhancing communication flow.* Created a historical document tracking past policy decisions, reducing research time for future strategic planning.* Created a ticketing system to streamline response times for IT and operations requests, improving team engagement.