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I help clients make difficult decisions and get things done! I do this using 25+ years of experience as both a corporate information technology executive and retail/consumer direct marketing systems consultant. My motivation is is to help clients achieve all their business goals of acquiring customers, increasing sales, reducing expenses, and optimizing omni-channel operations enterprise wide. My specialties are: customer loyalty & reward programs; e-commerce web site and mobile applications; customer relationship marketing (CRM); enterprise data analytics & business intelligence.LinkedIn helps me expand my network of professional associations and make new friends. I enjoy continuous learning, the pursuit of a healthy life, and doing good deeds!
Client Service Associates
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Consulting PrincipalClient Service Associates Jan 1991 - PresentUpton, MaBoutique management consultancy serving consumer direct marketing and retail chain store business clients. Leads the firm's practice in loyalty marketing and customer relationship management. Also active in engagements addressing customer care and member communication strategies, marketing channel integration and campaign management, and data warehouses for business intelligence. Experienced in the full life cycle of strategic planning, requirements analysis, systems design, software development, and deployment of customer focused applications on web browser and mobile platforms.
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Interim V.P. Of Information TechnologyJ.Crew Jan 2009 - Feb 2011New York CityAn awesome consulting gig with one of the coolest fashion retailers in the industry. I was able to work with a lot of fine people, and make a difference in their business! -
Svp & CioUpromise 2003 - 2006 -
Svp & CioU.S. Loyalty Corp. 2000 - 2002James Ray was the senior IT executive for a start-up firm affiliated with Alliance Data Systems and funded by Welch, Carson, Anderson & Stowe. Helping start a new consumer loyalty program known as Jaz Rewards, James was responsible for the development and operation of all database marketing and web interactive systems.
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Svp & Cio - Jaz Rewards ProgramAlliance Data 2000 - 2002 -
Vp Of Strategic Consulting ServicesXchange, Inc. (Aka Exchange Applications) 1999 - 2000James helped develop key business opportunities with strategic accounts and directed consulting engagements for clients interested in strategic systems planning, defining their customer relationship management (CRM) system requirements, and implementing cross-channel integrated CRM solutions.
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Vp Of Corporate Systems & Strategy DevelopmentStaples, Inc. 1996 - 1999James managed the application software development and maintenance function for HDQ & US retail stores. The scope of applications included: merchandise planning & inventory control,warehouse distribution & logistics, financial reporting & analysis, business intelligence & analytics, campaign management & direct marketing, point-of-sale (POS), and web based (internet, intranet, & extranet) systems.
James Ray Education Details
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Management Sciences -
Foreign Exchange Student -
Real Estate & Operations Research
Frequently Asked Questions about James Ray
What company does James Ray work for?
James Ray works for Client Service Associates
What is James Ray's role at the current company?
James Ray's current role is Retired retail IT executive and customer loyalty consultant. Always interested in short-term contract consulting opportunities, prefer minimal travel..
What is James Ray's email address?
James Ray's email address is jb****@****ily.com
What is James Ray's direct phone number?
James Ray's direct phone number is +150852*****
What schools did James Ray attend?
James Ray attended University Of Georgia, Nyenrode Business University, University Of Georgia.
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James Ray
Vp - Americas Consulting At Icis | Shaping The World By Connecting Markets To Optimize Global Resources.Houston, Tx4earthlink.net, tallyhoplastics.com, tallyho-plastics.com, icis.com3 +171352XXXXX
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