Leeann Renneker Mba Email & Phone Number

Avon, Mn, Us

Hilliard, Ohio, United States

Manage completion of deliverables to execute bank client's Hogan software upgrade without impact to customers or systems.

Greater Minneapolis-St. Paul Area And St Cloud Mn

- Implemented Commercial Card Rebates platform that merged client data from 2 legacy systems. Negotiated 2 SOW changes between vendor and client needed for additional requirements. Paid client rebates and completed TSYS pilot without negative impact meeting 09/29/23 schedule- Managed critical reissuance of 3.1M debit and prepaid cards for a top 6 U.S. Bank merger. Led implementation efforts involving clients, 2 card manufacturing vendors, collateral print vendor, industry debit and prepaid card networks plus ensured cardholders received alerts that resulted in well-informed and satisfied users. Over 5M alerts sent to cardholders meeting all delivery timelines- Led external user access process needed by over 3,000 merger teammates to access merger documents- Wrote content for Acquisition Integration Playbook used by top 6 U.S. bank executives and senior leaders with future acquisitions

Greater Minneapolis-St. Paul Area

Ensure readiness of Shareowner Services business and operations to operate smoothly following transfer from Wells Fargo to Equiniti (EQ). Build and manage work plan to complete business implementation tasks that deliver with little or no impacts to employees, service, client or shareowners. Define operational Change Impact Assessment and Business Implementation/Cutover Plan including readiness assessments and checkpoints that provide confidence delivery deadlines are met. Wrote requirements and managed build of Event Incident Tracking Log meeting user needs to identify and track resolution of business incidents. Utilize written and verbal communications to inform stakeholders and all impacted resources of progress using achieved milestones as motivation for delivering a successful transition.

Greater Minneapolis-St. Paul Area

Build and manage business and operations readiness detailed work plans for implementation of Charles River IMS portfolio management platform at Well Fargo Wealth and Investment Management. Define work stream charter and organizational structure to establish readiness assessments and checkpoints that provide confidence in progress. Use well-written communications that help team members discover GAPs and problem-solve issues to drive collaboration ensuring aggressive deadliness are met. Managed dependencies with SEI Wealth Platform (SWP) initiative.

Minnetonka Mn

Ensure business readiness of strategic healthcare programs within Employer and Individual (E&I) segment including the multi-year Polaris initiative. Develop and manage milestone-driven work plans to complete organizational and operational readiness activities. Use collaborative and agile methods to deliver change readiness, training, workflow and process/procedures while adhering to PMO and organization methodologies.

Greater Minneapolis-St. Paul Area

Plan and manage business tasks and deliverables for large Omnichannel U.S. Bank projects from Planning through Deployment. Define tasks, assignments, and schedules for multiple releases of improvements to Omnichannel platforms (ATM, Phone/IVR, Online Banking, Mobile).

Greater Minneapolis-St. Paul Area

Manage technology data projects to implement Financial Crimes U.S. Bank Know Your Customer (KYC), Customer Due Diligence (CDD) and Anti-Money Laundering (AML) compliance programs.

Greater Chicago Area

Build work plans and manage implementations of BMO Wealth US businesses onto Financial Crimes Actimize Know Your Customer/Customer Due Diligence system and supporting processes, operational and data changes needed to comply with US Patriot Act and Know Your Customer regulations.

Bank Located In Downtown St Paul Mn

Build organizational change process to create new Enterprise Project Management Office (EPMO) including change model definition, work group facilitation, build of implementation approach and detailed timeline, process flows and governance structure.

Bmo Wealth Management Chicago

Manage critical and highly visible wealth and asset management initiatives to consolidate organizations and systems meeting business revenue goals and for organizational efficency and cost savings. Motivating team productivity and building consensus vital to the successful implementations. 1. Closed employee retirement funds moving $1.6 billion in assets from retirement systems platform to trust system (Feb 2012 – August 2014)• 6 cross-matrix working project teams varying between 50 and 75 project team members• Included external partners Boston Data Financial Services, Bank of New York Mellon, Xerox, UMB, Lipper and Morningstar• Highly complex conversion rated highest risk rating due to multiple operational and systems conversions• Fund history conversions required complex testing to ensure converted correctly to multiple national reporting systems such as Morningstar• Prepare and support interactions with government regulators overseeing the initiative including OCC, Department of Labor, SEC, and FINRA• Monthly project costing to stay within budget estimates and meet KPIs requirements2. Managed timelines and communications with Consolidated and integrated systems including legal corporate/charter name change• Completed merger of M&I Investment Management legal entity with BMO Asset Management on June 1, 2012 meeting required deadline• Built and documented procedures for inter-company legal agreements, vendor contracts, and user procedures3. Confidential project• Conducted research and discovery to support divestiture decision including analysis of risks, costs, and dependencies to limit impact with overall bank conversion

Built and managed consulting business providing business technology and project management services. Oversaw all aspects of business including marketing, business development, client relationship management, project scoping, contract negotiations, and consulting delivery. Managed teams of client employees and other consultants to achieve program goals and objectives while acting as Senior Project / Program Manager. Utilized firm consulting and project management methodology in process improvement, policy and procedure development, and project execution.

Greater Denver Area

Client: First Data•Built and planned implementation of new installation of full suite of Hyperion Financial Reporting v7.0 including financial conversion from Oracle Financials. • Scope included highly critical corporate internal and external financial reporting with project cost of ~$13M.• Led 4 project managers and professional IT matrix teams (55+) in varying positions: application developers, operating systems and legacy programmers, business analysts, vendors, and business line staff.• Defined scope and prioritization.• Built work plans.• Tracked schedules.• Resolved issues.• Presented executive updates and project team status plus project communications.

Manage conversion to System 9 of Oracle/Hyperion Business Performance Management systems.• Overall project manager for business line and IT project teams.• Produced and maintained project plan.• Facilitated and prepared documentation for twice-weekly status meetings.• Prepared for twice-monthly steering committee meetings.• Managed issues log and escalated to management when appropriate.

•Business consulting helped bank business lines meet compliance with documentation reporting requirements.•Tested newly-developed web-based reporting tool.•Created documentation supporting reporting and system procedures.

•Managed implementation of multiple projects varying from conversions to implementing new Visa products. •Acted as principal liaison between Visa and its clients coordinating in a hands-on style all aspects of the implementation process. •Managed all debit card projects for two top tier clients (Wells Fargo and Wachovia).•Verified by Visa Security System – Converted with ZERO negative client impacts Verified by Visa from in-house Visa application to external vendor internet application. Successfully implemented all interfaces and telecommunications between Visa, merchants, bank card issuers, end users and new vendor.

•Organized new development efforts for key bank conversion (The Dime, NYC).o Identified and tracked progress of new development projects for bank acquisition conversion. o Built tracking process.o Communicated with business and technology teams to ensure dependencies were identified.o Resolved issues.o Documented progress. •Established technical initiative for an image processing re-engineering project for Item Processing division. o Recruited technical teamo Built project plan.o Created communications process. o Reported weekly status to executives. •Managed financial center application impacts during rollout of Windows XP operating system into all Financial Centers. o Directed team for a smooth bank application transition during rollout from OS/2 to Windows XP operating systems in all Financial Centers. o Created communications and deployment plan with business owners for successful implementation

•Hired, reviewed, and managed business analyst team consisting of 4 team members.•Integrated systems between company and partners financial websites (Charles Schwab, Stockpoint).•Built technical and operational support structures enabling smooth conversions for financial and website partnerships. Established customer service call center strategy for HorizonGuide, an internet subsidiary of T. Rowe Price.•Implemented operational and fulfillment strategy for customer service call center supporting online and telephone inquiries.•Redesigned website to support new business model for 401K rollovers

• Senior Program Manager (1999 - 2000)o Managed ~$10 million project highly critical to corporate web strategy. Achieved high quality and implemented successfully.• Led 10 project managers and professional IT matrix teams (75+) in varying positions: object-oriented application and web developers, operating systems and legacy programmers, business analysts, vendors, and business line staff.• Recruited project team.• Defined scope and prioritization.• Built work plans.• Tracked schedules.• Resolved issues.• Presented status and project communications.• Prepared cost and benefit analysis.• Development Manager (1999)o Hired, trained, supervised, and motivated team of 14 change and problem management staff. o Implemented new enterprise problem management system.• Re-engineered problem identification, notification, and resolution process saving 10% in pager costs and improving problem resolution time by 40%.• Built enterprise change process for Client Server Distributed Systems area.• Senior Project Manager (1998 – 1999)o Successfully managed enterprise Trust Bank project spearheading conversion from manual to automated customer billing. Utilized a mainframe financial application solution.• Led matrix project team comprised of business and technical professionals. • Conducted analysis of manual billing system.• Wrote business requirements.• Developed automated solution.• Planned and converted systems.• Completed ~$2 million project within 10 days of original schedule.• Improved billing accuracy resulting in 40% savings.

Mba, Business

Activities and Societies: Visited Warsaw, Poland and Munich, Germany as part of an international studies class.Graduated May 2005. Worked.

Bcis, Business & Information Services

Activities and Societies: Tutored others in business and computer hardware/software.Graduated in March 1993 with honors.