Director Of Quality Care
In my recent job, I was in charge to lead caregivers, execute quality care support, and provide appropriate services according to skill set, location, and client preferences. I was known for delivering excellent support over the phone, email, and chat, as well as evaluating staff performance/progress to improve quality services and patient safety operations. I was driven at directing regular audit processes to assess earnings /deductions, salaries, bonuses, on-call pay, piece rate, and travel time of employees. I was accountable for managing requests/ claims for unemployment insurance and employee compensation in accordance with standard policies and guidelines. I was instrumental in overseeing gross profit objectives with strategic planning and implementation. I organized meetings and conferences to collaborate with executives/ directors and direct new business priorities.Some of my key accomplishments for this job are here.• Resolved payroll irregularities by efficiently analyzing payroll and audits issues and providing strategic solutions.• Selected in-service lecture themes to improve professional personnel growth and support development projects.• Planned associate bonus/incentive systems to motivate teams to put all-out efforts and achieve specific goals.• Delivered paychecks/ salaries to functional staff on weekly basis by utilizing Automatic Data Processing (ADP) platform and monitoring reports and payroll processes.• Developed efficient payroll processes by evaluating employee attendance data, including presence, absence, and sick leaves.• Established key reports for Affordable Care Act (ACA) and Equal Employment Opportunity (EEO) to prevent unlawful employment discrimination and ensure equal opportunities for all staff members.• Realized client satisfaction by driving inspection activities and fulfilling client demands with appropriate services.
