Lucas Sgaggi Email & Phone Number

Calgary, Canada Area

Specializing in the implementation of customer Ethernet networks. Design Ethernet networks based on customer requirements and cost-effective approaches while providing high-quality low lead time services.. Design and Provision services using our extensive range of equipment including products from Cisco, Ciena, Alcatel, juniper, ANDA, Nortel, etc.. Audit network infrastructure to determine cost-effective access to customer building/demarcation. . Coordinate shipping of necessary network equipment to warehouses across Canada/USA.. Coordinate and dispatch field operations for installation of PE and CE equipment.. Test and activate service with field technician and support customer (Enterprise or wholesale provider) with their network activation.

Calgary, Canada Area

Design and implementation of business networks and products. Responsible for logical configuration and activation of business data services including; Carrier Ethernet, Internet, MPLS, Wave and Sonnet services. Providing network accurate designs and high quality support for both Clients and team members.

Calgary, Canada Area

Worked part and full time during these years as a Sales and Service representative. Gained exceptional customer service skills, managed client accounts, trained and directly supervised new staff members.