Larry R. Email & Phone Number

Ithaca, Ny, Us

Haverhill, Massachusetts, United States

• Excellent written and verbal communication, and strong people skills.• Experience with working as part of cross-functional, global teams.• Lead administration and support of test center systems including desktop, workstation and server platforms.• Creating protocols to test incoming parts, including CPUs, memory modules, GPUs, network cards, and network switches according to internal processes, to verify part authenticity.• Testing computer system components according to established processes with software such as MemTest64, BurnInTest, and AIDA64 to verify authenticity and functionality.• Managing and training test center personnel according to established processes.• Collaborating cross-functionally with global teams to verify and establish shipping and receiving protocols.• Creating Bash/Batch/Powershell scripts for Windows and Linux to aid in automating test processes.• Creating technical documentation for testing and troubleshooting issues for computer parts and software.

Haverhill, Massachusetts, United States

• Supporting internal associates and customers with order related problems using company ERP system.• Creating and edit various order related documents using Adobe Acrobat and company ERP system, such as commercial invoices, shippers letter of instruction and certificates of conformance.• Managing accounts and relationships with ABF, DHL, FedEx, and UPS for shipping packages and freights domestically and internationally.• Maintaining knowledge of Export Compliance / Export Controls laws related to international shipments according to the EAR.• Supporting and troubleshooting various technologies related to shipping and receiving including workstations bar-code scanners and printers.• Programming label formats and bar-code designs to fit customer needs and specifications.

Haverhill, Massachusetts, United States

• Inspection of incoming product to ensure specifications conform with industry (ISO 9001), manufacturer, and customer specifications • Documentation and resolution of any non-conforming issues that incoming product may have through intercommunication with team members and customer representatives• Supporting and troubleshooting workstations barcode scanners, and printers • Experience with label and barcode design using Seagull Scientific Bartender software to fit customer needs and specifications.• Experience with troubleshooting Windows desktop systems and applications

Beaumont/Port Arthur, Texas Area

• Developing operational procedures for shipping equipment and materials to meet customer requirements; internal and external.• Designing and generating routine reports, using MS Excel; to monitor progress of shipping and labor costs.• Processing return authorizations for equipment repair.• Inspecting shipments to verify compliance to local/federal policy and guidelines.• Maintaining timekeeping data using custom enterprise system (Track by Management Solutions / SAP) to allocate and reconcile labor charges, equipment, and material costs for HQ and twelve field offices.• Entering and certifying payroll distributions for Administrative staff and field offices.• Designing, developing, and administering procedural training and documentation for Track system users at new field offices; and transitioning existing users to new software.• Training timekeepers and employees on Track timekeeping standards, procedures, and capabilities.• Providing basic help desk support for Track users; troubleshooting Track software issues, and other administrative support duties.• Served as primary point of contact for general inquiries, and directed other calls to the appropriate departments.• Providing administrative support to field employees, regarding equipment and material availability, inventory, and shipments.

Ruston, La

• Creating visual content in support of TechTV’s marketing campaign; including video, print, and digital media.• Utilizing content editing software (Adobe Photoshop, Adobe Premiere, Adobe After Effects, and Final Cut Pro) for video/sound editing, color correction and image manipulation to support pre and post-production standards.• Troubleshooting and support for camera equipment and office workstations.• Served as SME for film production; working with faculty and staff to film, edit, and broadcast local events to viewership.• Coordinating weekly schedule for television broadcasts.