Lisette T. Email & Phone Number

New York, United States

New York, United States

New York, United States

New York, United States

Scale clinical practice operations management activities and enterprise health initiatives to multiple Enterprise and Commercial Offices YTD have a Company NPS of 92 and a Provider NPS of 95. Expanded Appointment Access resulting in reduced Unused Visits by 49% through data analysis and active management.Grew Patient Visit Volume by 15% within six months through data analysis and active daily management.Oversee nine (9) direct reports resulting in the promotion of one (1) Shift Lead to Office Manager and one (1) admin to Shift Lead. Supporting my team with Active Daily Management, and Lean Principles to meet patient and team experience goals.Successfully led projects from start to finish while maintaining schedules, budgets, and stakeholder expectations with a proven track record of delivering measurable results through collaboration, effective communication, and strong problem-solving skills.

Hired and developed a team of four (4) direct reports resulting in the promotion of two (2) Admins to Shift Lead roles and one (1) Admin to the Lab Specialist role. Supporting my team with Active Daily Management, and Lean Principles to meet patient and team experience goals.Spearheaded district Shift Lead Program for seven (5) Primary Care offices and one (2) Expanded Care offices and (2) Onsite offices to align with supply chain goals, reducing district inventory waste by 10% through building inventory workflows and weekly leadership meetings. Oversaw the creation of training transition workflows and implemented them throughout the district with the goal of market-wide reach achieved.Consistently achieve a company Net Promoter Score >90 through feedback and coaching. Servicing primary adult care, pediatric care and sexual reproductive healthcare in our community. Partnered with the New Office Launch Team to launch busy Midtown office.

Brooklyn, Ny

MJHS Health System seeks to be the premier provider of health services in the greater metropolitan area, ensuring access to health, supportive and community-based services across the continuum of need.

Brooklyn, New York

CVS Health is the leading health solutions company that delivers care like no one else can. Improving access, lowering costs and being a trusted partner for every meaningful moment of health.

Brooklyn, New York

PS 264 is an ARTS based education program that will develop students who are Active learners, Responsible citizens, Team players and Self-Confident young men and women.

New York, New York

Brookfield Properties develops and operates real estate investments on behalf of Brookfield Asset Management — one of the largest alternative asset managers in the world. From office to retail, logistics to multifamily, and hospitality to development, we work across sectors to bring high-quality, sustainable real estate to life around the globe every day.

Bachelor Of Science - Bs

Associate Of Science - As

Education record