A passionate and experienced social media professional with over five years of expertise in content creation, digital marketing, and customer engagement. Successfully grew an Instagram account to over 100,000 followers by providing valuable content such as internship assistance, English language tips, and travel insights. Enthusiast of both national and international languages and cultures, with a strong interest in art, psychology, sociology, marketing, poetry, and music. I believe in making the world better through education and effective, empathetic communication (Nonviolent Communication - NVC). My diverse background includes content and digital marketing, customer service, sales, analysis, administration. I have excelled in these roles, demonstrating strong strategic and creative skills. Additionally, my participation in paid cultural exchange programs in England and the Netherlands has further developed my personal and professional competencies, making me a valuable asset in the global job market.
Personal Instagram Account
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Social Media Manager And Content CreatorPersonal Instagram AccountLondon, Gb
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Social Media ManagerThe Beehive Jan 2024 - PresentGreater London, England, United Kingdom- Content Creation and Design: Develop and design engaging visual content for Instagram that aligns with brand identity and marketing goals. Utilize tools such as Canva.- Content Strategy and Analysis: Formulate and execute content strategies to boost engagement and reach. Analyze post performance using insights and analytics tools to refine strategies and optimize results.- Video Editing: Create and edit compelling video content for Instagram Stories, Reels, and posts, enhancing storytelling and audience engagement.- Post Scheduling and Management: Oversee scheduling and publishing of posts to ensure a consistent and strategic social media presence. Use scheduling tools like Hootsuite, Buffer, or Sprout Social to streamline processes.- Performance Tracking: Monitor key performance metrics, prepare reports, and provide actionable recommendations for continuous improvement.
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Social Media Manager & Content CreatorPersonal Instagram Account Sep 2018 - PresentGreater London, England, United KingdomOver 100 thousands of followers- Content Creation and Design: Designed and created engaging visual content and compelling copy for Instagram posts, ensuring alignment with brand identity and audience interests.- Video Editing: Edited videos to enhance storytelling and visual appeal for Instagram Stories, Reels, and posts.- Content Strategy and Analysis: Developed and implemented content strategies based on performance analysis, audience insights, and trending topics to drive engagement and growth.- Post Scheduling and Management: Scheduled and managed posts to maintain a consistent presence and optimize audience reach using scheduling tools.- Customer Service: Provided customer support through Instagram, addressing inquiries and building relationships with followers.- Sales and Promotion: Promoted and sold courses through Instagram, utilizing effective marketing techniques to drive conversions and achieve sales goals.
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Social Media ManagerMerso Web Jan 2022 - Dec 2022São Paulo, Brazil- Developed and executed content strategies for Instagram, enhancing brand visibility and engagement.- Designed and created visually appealing content, including graphics and videos, tailored to target audiences.- Conducted post and content analysis to optimize performance and inform strategic decisions.- Managed English/Portuguese translation to ensure accurate and culturally relevant messaging.- Scheduled and published posts consistently to maintain a cohesive brand presence.- Coordinated time management to meet all deadlines and ensure timely completion of tasks.- Held meetings with clients to discuss campaign progress, gather feedback, and align on objectives.- Handled client calls and provided updates, addressing any concerns promptly and effectively. -
Bilingual Sac AnalystDisney Streaming Aug 2021 - Jan 2022São Paulo, São Paulo, Brasil- Customer Support: Provided exceptional support to Disney+ and Star+ customers via chat and calls, addressing inquiries and resolving issues related to service and account management.- Service Troubleshooting: Assisted customers with troubleshooting service issues, ensuring prompt and effective resolution to enhance user satisfaction.- Account Management: Managed customer accounts, including updates, adjustments, and troubleshooting to ensure a seamless user experience. -
Social Media ManagerRaiane Menezes Jan 2021 - Dec 2021Ireland- Content Creation and Design: Developed and designed engaging content for Instagram, aligning with brand messaging and goals.- Content Strategy and Analysis: Created and implemented content strategies based on performance analysis to optimize engagement and reach.- Video Editing: Edited videos to enhance visual appeal and storytelling for Instagram posts and Stories.- Translation and Scheduling: Managed English/Portuguese translation for posts and scheduled content to ensure timely delivery.
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Au PairAu Pair Amsterdam Dec 2019 - Dec 2020Bussum, North Holland, NetherlandsResponsible for taking care of children and the presence of English for the whole family. Cultural immersion getting to know the country, people and customs, as well as practicing English.
Luana Rosa Education Details
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Marketing/Marketing Management, General -
Comércio Exterior -
AnatexAssistente Virtual
Frequently Asked Questions about Luana Rosa
What company does Luana Rosa work for?
Luana Rosa works for Personal Instagram Account
What is Luana Rosa's role at the current company?
Luana Rosa's current role is Social Media Manager and Content Creator.
What schools did Luana Rosa attend?
Luana Rosa attended Espm Escola Superior De Propaganda E Marketing, Fam Oficial, Anatex.
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Luana Rosa
Supply Chain And Logistics Manager | Contract And Supplier Management | Leader In Process Optimization | Project Management | Supplies | Shopping | AdministrativeFederal District, Brazil -
Luana Rosa
Lisbon
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