Luana Pires Email and Phone Number

Manager

Sales Assistant Ladies

Duties:• Get familiar with details of each event, including scheduling and pricing.• Answer event-related queries from customers and event attendants.• Promote and encourage attendance at events using appropriate sales techniques.• Optimise customer service and sales. • General administrative support.• Ensure adherence to health and safety policies at all times.

Duties:• Manage the design and delivery of an array of creative projects for clients. • Produce both: video content projects and coordinate experiential activations and campaigns.• Work with the MD/Head of Creative and Strategy, developing both Client Commercial, and Creative Strategy.• Lead Production Team, coordinating and supporting account management teams.• Manage clients, stakeholders, and production suppliers to ensure projects, timelines, budgets, and quality is maintained from start to finish.• Track and record all communications through phone, email, and chat as well as those communications with other internal support team members and providers.• Recruit, hire, and train sales team.• Set sales goals, compare performance to goals, and adjust goals as needed.• Assess current team processes and procedures, identify opportunities for improvement, and implement them.• Develop individual quotas and assign territories for team members.• Provide detailed and accurate sales forecasts.• Coach, mentor, and provide feedback to team members.• Foster a competitive yet collaborative team environment.• Assess individual performance through observation and measurement, and suggest corrective actions as needed.

Duties:• Identify and address customer needs with a goal of complete satisfaction.• Meet customer service department targets, generating sales leads when opportunities arise.• Follow company communications guidelines and procedures.• Create, integrate and manage marketing communications e.g., email marketing, website, product catalogues, price lists, social media, video content etc.• Provide support to the sales team e.g., produce quotes, respond to product information requests etc.• Drive sales performance through implementation of sales and marketing initiatives, achieve targets.• Build and maintain effective relationship with key and potential clients, interacting with business partners and provide expert knowledge and support to ensure operational excellence and standard application of operating standards.• Monitor key accounts performance trends and determine appropriate actions to address any issues to optimize the business and deliver best-in-class customer service and compliance to credit policy.• Measure performance of marketing activities.• Conduct market research.

Duties:• Ensure operation runs efficiently and smoothly in the Shopping Centre.• Ensure store standards are consistently improved in terms of housekeeping,merchandising, presentation, and service.• Ensure policies and procedures are implemented, managed and adhered to within the Shopping Centre.• Manage store merchandising ensuring appropriate “value” image is portrayed in line with company procedures.• Be accountable for ensuring consistently high levels of customer service providing appropriate training.