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Luan Pedrozo-Arnold is listed as Data Center Operations Analyst at Blackbaud at Blackbaud, a company with 3481 employees, based in Austin, Texas Metropolitan Area, United States. AeroLeads shows a work email signal at gm.com and a matched LinkedIn profile for Luan Pedrozo-Arnold.
Luan Pedrozo-Arnold previously worked as Data Center Operations Analyst at Blackbaud and System Administrator at General Motors. Luan Pedrozo-Arnold holds Computer Science from Austin Community College.
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AeroLeads found 1 current-domain work email signal for Luan Pedrozo-Arnold. Compare company email patterns before reaching out.
Luan Pedrozo-Arnold is a Data Center Operations Analyst at Blackbaud at Blackbaud. They possess expertise in leadership, front office, process scheduler, customer satisfaction, food and beverage and 9 more skills.
Listed skills include Leadership, Front Office, Process Scheduler, Customer Satisfaction, and 10 others.
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A career timeline built from the work history available for this profile.
Austin, Texas, United States
Administer and route trouble tickets using SalesForce, ServiceNow, and in-house ticketing systems within an SLA.Administer priority 1 incident calls within an SLA, including paging of necessary teams, note taking, alerting, and routing to the call towards incident resolution.Order, manage, and install WordPress, IIS, and Linux SSL certificates for.
Austin, Texas
Enterprise Technologies System Operations TeamResolve incidents using a Service Management ticket systemAdminister VMware vCentersAdminister Wintel systems and clustersAdminister Unix systems and clustersMonitor daily server backups and errorsEngage in Priority 1 calls Manage a Virtual Room in Microsoft Teams for high priority issuesResolve hardware issues.
Austin, TX
Monitor a large worldwide VMWare infrastructureResolved incidentsApply patches to ESXi HostsAssist in large scale system changes in the environment involving ESXi Hosts and VMsDecommission ESXi Hosts and VMs
Austin TX
Provide face-to-face assistance with general PC and Mac issuesProvide mobile device support and assistanceRe-image Windows and Mac laptopsInventory management of company laptops and assetsReinstall software and applicationsCollaborate with local Onsite support and IT ManagerProvide executive level support
Austin
Certified in Windows 7 Configuration for RD_ credentialsRemote install software on different Windows buildsRemote Access to Windows systemAdmin for Unix account managementAdmin for Maas360 account managementRun daily team meetingsLevel 1 Agent support and management
Austin, Texas Area
Receive IT calls from company Employee, Contractors, and SuppliersReceive IT calls from DealershipsPerform password resetsTroubleshoot error codesRemote in to users machinesReinstall software that does not require administrator privilegesLoopback SME: Manage returning tickets to Level 1 team and resolve or redirect
Austin, Texas Area
Other employees you can reach at blackbaud.com. View company contacts for 3481 employees →
Kathy Connelley
Colleague at Blackbaud
Mount Pleasant, South Carolina, United States, United States
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MC
Michael Coira
Colleague at Blackbaud
Charleston, South Carolina, United States, United States
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VG
Vikram Gadey
Colleague at Blackbaud
Greater Sydney Area, Australia
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JD
Jeffrey Dye
Colleague at Blackbaud
Charleston, South Carolina Metropolitan Area, United States, United States
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AL
Alexander Livarchuk
Colleague at Blackbaud
Charlotte, North Carolina, United States, United States
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RS
Richard Smith
Colleague at Blackbaud
Canton, Georgia, United States, United States
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SM
Skyler Mckinstrie
Colleague at Blackbaud
Mount Pleasant, South Carolina, United States, United States
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MP
Marco Parker
Colleague at Blackbaud
Lynchburg, Virginia, United States, United States
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NK
Nichole Kuhne
Colleague at Blackbaud
New York City Metropolitan Area, United States, United States
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AB
Angela Barnet
Colleague at Blackbaud
Greater Glasgow Area, United Kingdom
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Quick answers generated from the profile data available on this page.
Luan Pedrozo-Arnold works for Blackbaud.
Luan Pedrozo-Arnold is listed as Data Center Operations Analyst at Blackbaud at Blackbaud.
AeroLeads has found 1 work email signal at @gm.com for Luan Pedrozo-Arnold at Blackbaud.
Luan Pedrozo-Arnold is based in Austin, Texas Metropolitan Area, United States while working with Blackbaud.
Luan Pedrozo-Arnold has worked for Blackbaud, General Motors, Teksystems, J&G Citywide Express, and Ace Parking.
Luan Pedrozo-Arnold's colleagues at Blackbaud include Kathy Connelley, Michael Coira, Vikram Gadey, Jeffrey Dye, and Alexander Livarchuk.
You can use AeroLeads to view verified contact signals for Luan Pedrozo-Arnold at Blackbaud, including work email, phone, and LinkedIn data when available.
Luan Pedrozo-Arnold holds Computer Science from Austin Community College.
Luan Pedrozo-Arnold is listed with skills including Leadership, Front Office, Process Scheduler, Customer Satisfaction, Food And Beverage, Inventory Management, Hospitality, and Time Management.
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