Luan Pedrozo-Arnold
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Luan Pedrozo-Arnold Email & Phone Number

Data Center Operations Analyst at Blackbaud
Location: Austin, Texas Metropolitan Area, United States 8 work roles 1 school
1 work email found @gm.com LinkedIn matched
✓ Verified Jul 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email l****@gm.com
LinkedIn Profile matched
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Current company
Blackbaud
Role
Data Center Operations Analyst
Location
Austin, Texas Metropolitan Area, United States
Company size
3481 employees

Who is Luan Pedrozo-Arnold? Overview

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Quick answer

Luan Pedrozo-Arnold is listed as Data Center Operations Analyst at Blackbaud, a with 3481 employees, based in Austin, Texas Metropolitan Area, United States. AeroLeads shows a work email signal at gm.com and a matched LinkedIn profile for Luan Pedrozo-Arnold.

Luan Pedrozo-Arnold previously worked as System Administrator at General Motors and VMware Systems Administrator at General Motors. Luan Pedrozo-Arnold holds Computer Science from Austin Community College.

Company email context

Email format at Blackbaud

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*@gm.com
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AeroLeads found 1 current-domain work email signal for Luan Pedrozo-Arnold. Compare company email patterns before reaching out.

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Profile bio

About Luan Pedrozo-Arnold

Luan Pedrozo-Arnold is a Data Center Operations Analyst at Blackbaud. They possess expertise in leadership, front office, process scheduler, customer satisfaction, food and beverage and 9 more skills.

Listed skills include Leadership, Front Office, Process Scheduler, Customer Satisfaction, and 10 others.

Current workplace

Luan Pedrozo-Arnold's current company

Company context helps verify the profile and gives searchers a useful next step.

Blackbaud
Blackbaud
Data Center Operations Analyst
charleston, south carolina, united states
Website
blackbaud.com
Employees
3481
AeroLeads page
Company profile
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8 roles

Luan Pedrozo-Arnold work experience

A career timeline built from the work history available for this profile.

Data Center Operations Analyst

Current
Blackbaud

Austin, Texas, United States

Administer and route trouble tickets using SalesForce, ServiceNow, and in-house ticketing systems within an SLA.Administer priority 1 incident calls within an SLA, including paging of necessary teams, note taking, alerting, and routing to the call towards incident resolution.Order, manage, and install WordPress, IIS, and Linux SSL certificates for thousands of company clients.Monitor, respond and route, multiple team emails.Monitor MS Teams and Slack support channels and respond to support requests.Monitor and create trouble tickets from alerting systems including SolarWinds and MS SCOM.

Oct 2021 - Present

System Administrator

General Motors

Austin, Texas

Enterprise Technologies System Operations TeamResolve incidents using a Service Management ticket systemAdminister VMware vCentersAdminister Wintel systems and clustersAdminister Unix systems and clustersMonitor daily server backups and errorsEngage in Priority 1 calls Manage a Virtual Room in Microsoft Teams for high priority issuesResolve hardware issues on Dell and HP serversAssist on system changes involving multiple teams

Mar 2019 - Oct 2021

Vmware Systems Administrator

General Motors

Austin, Tx

Monitor a large worldwide VMWare infrastructureResolved incidentsApply patches to ESXi HostsAssist in large scale system changes in the environment involving ESXi Hosts and VMsDecommission ESXi Hosts and VMs

Sep 2018 - Mar 2019

It Service Center Live Technician/Onsite Technician

General Motors

Austin Tx

Provide face-to-face assistance with general PC and Mac issuesProvide mobile device support and assistanceRe-image Windows and Mac laptopsInventory management of company laptops and assetsReinstall software and applicationsCollaborate with local Onsite support and IT ManagerProvide executive level support

Nov 2016 - Sep 2018

Advanced Technical Team Phone Support Agent

General Motors

Austin

Certified in Windows 7 Configuration for RD_ credentialsRemote install software on different Windows buildsRemote Access to Windows systemAdmin for Unix account managementAdmin for Maas360 account managementRun daily team meetingsLevel 1 Agent support and management

Jul 2015 - Nov 2016

Level 1 Service Desk It Contractor At General Motors

Teksystems

Austin, Texas Area

Receive IT calls from company Employee, Contractors, and SuppliersReceive IT calls from DealershipsPerform password resetsTroubleshoot error codesRemote in to users machinesReinstall software that does not require administrator privilegesLoopback SME: Manage returning tickets to Level 1 team and resolve or redirect

Jun 2014 - Jul 2015

Cheuffeur

J&G Citywide Express

Austin, Texas Area

Mar 2013 - May 2014

Valet

Ace Parking

Austin, Texas Area

Mar 2010 - Dec 2013
Team & coworkers

Colleagues at Blackbaud

Other employees you can reach at blackbaud.com. View company contacts for 3481 employees →

ES Eugenia Sarnatskaia Eugenia Sarnatskaia Colleague at BlackbaudAustin, Texas Metropolitan Area, United States View → AA Arunaa Atreya Arunaa Atreya Colleague at BlackbaudWaxhaw, North Carolina, United States View → TG Tara Goodwater Tara Goodwater Colleague at BlackbaudGoose Creek, South Carolina, United States View → CT Christin Tucker Christin Tucker Colleague at BlackbaudSummerville, South Carolina, United States View → SH Sally Hickerson Sally Hickerson Colleague at BlackbaudMount Pleasant, South Carolina, United States View → CB Crystal Bruce Crystal Bruce Colleague at BlackbaudCharleston, South Carolina, United States View → JP Justin Purington Justin Purington Colleague at BlackbaudWeare, New Hampshire, United States View → ML Minha Lee Minha Lee Colleague at BlackbaudWest New York, New Jersey, United States View → CS Candra Saga Candra Saga Colleague at BlackbaudIndonesia View → MP Margaret Powell Margaret Powell Colleague at BlackbaudUnited States View →
1 education record

Luan Pedrozo-Arnold education

FAQ

Frequently asked questions about Luan Pedrozo-Arnold

Quick answers generated from the profile data available on this page.

What company does Luan Pedrozo-Arnold work for?

Luan Pedrozo-Arnold works for Blackbaud.

What is Luan Pedrozo-Arnold's role at Blackbaud?

Luan Pedrozo-Arnold is listed as Data Center Operations Analyst at Blackbaud.

What is Luan Pedrozo-Arnold's email address?

AeroLeads has found 1 work email signal at @gm.com for Luan Pedrozo-Arnold at Blackbaud.

Where is Luan Pedrozo-Arnold based?

Luan Pedrozo-Arnold is based in Austin, Texas Metropolitan Area, United States while working with Blackbaud.

What companies has Luan Pedrozo-Arnold worked for?

Luan Pedrozo-Arnold has worked for Blackbaud, General Motors, Teksystems, J&G Citywide Express, and Ace Parking.

Who are Luan Pedrozo-Arnold's colleagues at Blackbaud?

Luan Pedrozo-Arnold's colleagues at Blackbaud include Eugenia Sarnatskaia, Arunaa Atreya, Tara Goodwater, Christin Tucker, and Sally Hickerson.

How can I contact Luan Pedrozo-Arnold?

You can use AeroLeads to view verified contact signals for Luan Pedrozo-Arnold at Blackbaud, including work email, phone, and LinkedIn data when available.

What schools did Luan Pedrozo-Arnold attend?

Luan Pedrozo-Arnold holds Computer Science from Austin Community College.

What skills is Luan Pedrozo-Arnold known for?

Luan Pedrozo-Arnold is listed with skills including Leadership, Front Office, Process Scheduler, Customer Satisfaction, Food And Beverage, Inventory Management, Hospitality, and Time Management.

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