Lubna Sayed Email & Phone Number
@kosmosmith.com
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Who is Lubna Sayed? Overview
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Lubna Sayed is listed as Ecommerce Specialist at Al Seer, a with 1596 employees, based in Dubai, United Arab Emirates. AeroLeads shows a work email signal at kosmosmith.com and a matched LinkedIn profile for Lubna Sayed.
Lubna Sayed previously worked as Ecommerce Manager at Kosmosmith Gt Llc and Senior Helpdesk Associate at Ntt Data. Lubna Sayed holds Digital Marketing from Digital Marketing Academy.
Email format at Al Seer
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AeroLeads found 1 current-domain work email signal for Lubna Sayed. Compare company email patterns before reaching out.
About Lubna Sayed
With over 5 years of diverse professional experience spanning Seller Support, Transaction Risk Analysis, Product Specialization, Technical and IT Support, Sales, and Social Media Marketing, I offer a well-rounded skill set poised to excel in my next role.
Listed skills include Marketing, Google Ads, Digital Marketing, Advertising, and 1 others.
Lubna Sayed's current company
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Lubna Sayed work experience
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Ecommerce Manager
- Handling E-Commerce websites for the products - amazon.com, amazon.sa, Amazon.ae , Amazon.in , Flipkart, Noon- Responsible for optimising product listings on E-Commerce to increase sales- Leveraging e-commerce ads to increase sales- Responsible for increasing engagement, creating & posting content on Social Media (Instagram, Facebook, LinkedIn, Tiktok)
Senior Helpdesk Associate
Maintained and resolved a high volume of tickets, maintaining a AHT of 8 mins and achieving a CSAT of 4.8/5Responsible for troubleshooting device drivers, printers, BSODMicrosoft Azure - Multi-Factor Authentication resets.Citrix Studio - Providing remote desktop access to users.Access Management – Provision of access to Client requests for ID creation and providing the necessary and required accesses to accounts on Client Server.Active Directory Handling – Looking up for user accounts and performing local admin password resets and deploying software’s on User accounts.Incident management – Documentation of issues and requests on Service Now tool. Routing issues to relevant working teams and following up for closure. (Calls, emails and chats)Backend Support for certain clients by working on getting field engineers assigned to Onsite tasks.Troubleshooting issues via remote access (Quick Assist) and documentation of the same.
Investigation Specialist
Conducted in-depth investigations into high-risk transactions, resulting in a 25% reduction in chargeback ratesImproved authentication process by implementing automated fraud detection tools, reducing manual workloads by 30% and improving efficiency
Authentication Specialist
Maintained up-to-date knowledge of Amazon's seller policies, assisting sellers in compliance and reducing policy violations by 15%Responsible for thorough investigation and approval of product applications.Maintaining a record of the products approved and rejected
Seller Support Associate
Handled an average of 50 seller enquiries daily, while achieving AHT and CSAT goals of 100% and maintaining a 24 hour response time.Expertly resolved complex seller issues, reducing higher escalations by 20%Provided seller support on refunds, posted feedback and policy changes on Paragon Tool.Responsible for updating correct Title, description, images and other product details on the Detail PageMaintained 100% accuracy throughout tenure.
Technical Support Representative
Provided expert technical support for gaming consoles, PCs gaming peripherals, leading to a 25% reduction in downtime and significantly improved gameplay experienceReduced recurring gameplay issues by 20% Provided clients with personalized recommendations for in-game features, resulting in 12% increase in in-game purchases.Implemented advanced ticket prioritisation strategies, yielding a remarkable 20% improvement in response time for critical issues.
Lubna Sayed education
Digital Marketing
Bachelor In Computer Application, Computer Science
Pre-University, Physics, Computer, Mathematics, Chemistry
Frequently asked questions about Lubna Sayed
Quick answers generated from the profile data available on this page.
What company does Lubna Sayed work for?
Lubna Sayed works for Al Seer.
What is Lubna Sayed's role at Al Seer?
Lubna Sayed is listed as Ecommerce Specialist at Al Seer.
What is Lubna Sayed's email address?
AeroLeads has found 1 work email signal at @kosmosmith.com for Lubna Sayed at Al Seer.
Where is Lubna Sayed based?
Lubna Sayed is based in Dubai, United Arab Emirates while working with Al Seer.
What companies has Lubna Sayed worked for?
Lubna Sayed has worked for Al Seer, Kosmosmith Gt Llc, Ntt Data, Amazon Development Centre (India) Private Limited, and Pole To Win.
How can I contact Lubna Sayed?
You can use AeroLeads to view verified contact signals for Lubna Sayed at Al Seer, including work email, phone, and LinkedIn data when available.
What schools did Lubna Sayed attend?
Lubna Sayed holds Digital Marketing from Digital Marketing Academy.
What skills is Lubna Sayed known for?
Lubna Sayed is listed with skills including Marketing, Google Ads, Digital Marketing, Advertising, and Campaign Management.
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