Team Lead for the On-Board Computer(OBC) of the LORIS satellite project.

Tangerine is an online financial institution that provides free savings and chequing accounts. It's front line staff primarily services customers through telephone calls. The Quality Assurance(QA) department is tasked with monitoring interactions between Clients and Agents. Those interactions include the demeanor and positivity of the agents; processes such as opening/closing accounts, transactions, legal scripting; and areas of improvement. We note our findings and make them available to the… Show more Tangerine is an online financial institution that provides free savings and chequing accounts. It's front line staff primarily services customers through telephone calls. The Quality Assurance(QA) department is tasked with monitoring interactions between Clients and Agents. Those interactions include the demeanor and positivity of the agents; processes such as opening/closing accounts, transactions, legal scripting; and areas of improvement. We note our findings and make them available to the managers of the front line staff. Show less