Area Manager for ZBF, YBC and YYY. Training manager / designer for the ground operations. Managing the corporate ground handling manual.

develop and deliver training programs throughout Canada and United States. These programs include Aircraft De-Icing, Ground Handling, Servicing Customers with Disability, Dangerous Goods, Aircraft Towing and Push Back, Cargo acceptance, Safety, Forklift classes I-V, Navtech, Baggage Reconciliation System, etc.

Halifax (Nova Scotia)Develop and deliver cargo/ramp training programDeliver De-Icing training through Canada and United StatesDeliver Cargo training (Totem, Lynx, Weblynx)Deliver Refueling TrainingDeliver Recurrent Ramp trainingDeliver Sensitivity Awareness for Customer with Disabilities programETC

Halifax (Nova Scotia)Handle cargo claimsGave support to Air Nova and Air Canada stations as neededHandled customer's calls and concerns Provided Basic Cargo training to the agents Provided Basic Cargo Agent course

Air NovaBathurst (New Brunswick)Entered reservations in computer; handled cargo and filled airway bills;Checked in passengers; entered departure and arrival times of flights in computer.

New Brunswick)Supervised visits as well as inside and outside activities ofInmates; acted as gym supervisor for three months; observeed inmates'Behavior and reported all behavior change; ensureed the security of Inmates and the institution; escorted inmates to hospital; wrote Incident, security and shift reports; appointed supervisor for other officers.SERVICE AND TICKET AGENTAir NovaSt-Leonard (New Brunswick)Entered reservations in computer; checked in… Show more New Brunswick)Supervised visits as well as inside and outside activities ofInmates; acted as gym supervisor for three months; observeed inmates'Behavior and reported all behavior change; ensureed the security of Inmates and the institution; escorted inmates to hospital; wrote Incident, security and shift reports; appointed supervisor for other officers.SERVICE AND TICKET AGENTAir NovaSt-Leonard (New Brunswick)Entered reservations in computer; checked in passenger; entered departure and arrival times of flights in computer; scaned passengers and luggage. Show less

Filled store racks with bags of potato chips.

Supervised stores in case of theft; observed and catched shop lifters in action; reported to supervisor in Moncton; wrote incident and shift reports.

Moncton (New Brunswick)Maintained security in the equipment to make sure it is working properly (fire alarms, fire extinguishers, etc); ensured clientele service by helping them with their luggage; responded to fire alarms and other incidence.

Operated a conveyor; followed instructions and loaded merchandise in transports.TREE PLANTATION MAINTENANCE