Luc Samson

Luc Samson Email and Phone Number

Sales Business Development @ Fidelio by Commsoft Technologies
Montreal, QC, CA
Luc Samson's Location
Greater Montreal Metropolitan Area, Canada
Luc Samson's Contact Details

Luc Samson work email

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About Luc Samson

As a dynamic Director of Sales, I thrive on driving growth and consistently exceeding ambitious sales targets. My extensive experience in developing and implementing impactful sales strategies has not only fostered strong customer relationships but also significantly enhanced market presence. I am committed to deeply understanding customer needs and guiding them toward the full adoption of our products, ensuring their satisfaction and loyalty.I achieved impressive double-digit sales growth year over year in a competitive market, as well as played a pivotal role in launching a highly successful truck freight program for select customers. My initiatives included the setup and deployment of a state-of-the-art ERP system and a user-friendly customer-facing website, which dramatically improved operational efficiency and elevated customer engagement. Additionally, I organized the company’s first customer appreciation event in over 40 years, which strengthened connections and significantly boosted brand loyalty.My key strengths lie in my ability to analyze market trends and customer preferences, allowing me to swiftly adapt marketing strategies and campaigns for optimal impact. I excel at building and sustaining robust relationships with clients, leveraging my negotiation and problem-solving skills to deliver exceptional service that exceeds expectations.Career Highlights:Spearheaded the development and launch of a groundbreaking product in 2016, resulting in two patents and setting a new standard in the industry.Designed and deployed the company’s e-commerce site, HubSpot CRM, and strategic email marketing initiatives, driving customer engagement and maximizing product reach.Modernized sales processes and implemented innovative strategies that significantly improved product selection and heightened customer satisfaction.Self-taught in basic SQL coding, enhancing data analysis capabilities to inform strategic sales initiatives.I am an effective communicator who engages stakeholders at all levels, creating win-win scenarios that foster collaboration and growth.I am always open to new opportunities and eager to connect with fellow professionals to explore potential collaborations.Please feel free to reach out with any thoughts, comments, or questions about my work!

Luc Samson's Current Company Details
Fidelio by Commsoft Technologies

Fidelio By Commsoft Technologies

View
Sales Business Development
Montreal, QC, CA
Website:
commsoft.ca
Employees:
60
Luc Samson Work Experience Details
  • Fidelio By Commsoft Technologies
    Sales Business Development
    Fidelio By Commsoft Technologies
    Montreal, Qc, Ca
  • Distam Inc.
    Sales Director
    Distam Inc. Apr 2018 - Present
    St-Bruno-De-Montarville, Quebec, Canada
    In my role as Director of Sales, I envision and implement impactful marketing solutions while optimizing business processes by leveraging industry insights and marketplace trends. I drive growth by developing innovative sales and marketing strategies tailored to key products, services, and customer segments, informed by relevant data analysis. I proactively identify potential markets and industries for business expansion through thorough research and analysis.I lead and manage a dynamic team of 9 salespersons, including 4 road sales representatives, who operate both on-site and remotely. I also set revenue goals for the company, ensuring alignment with our overall business objectives. My responsibilities include creating sales and marketing strategies that effectively reach our targeted audience.By fostering deep customer relationships and simplifying customer interactions, we have successfully achieved substantial growth over the past three years.Key Contributions at Distam - Division of Grandwest Enterprises:Achieved a significant increase in sales within a new market by delivering exceptional sales support and implementing effective marketing strategies.Set ambitious revenue goals that align with the company's growth strategy, leading to enhanced bottom-line profits by identifying and qualifying valuable business opportunities.Developed and launched a new B2B website that optimized product searches and significantly boosted customer satisfaction.
  • Directed
    Director Product Development And Technical Support
    Directed Mar 2014 - Apr 2018
    Lachine, Quebec, Canada
    In this capacity, I ascertained alignment with product objectives / budget by evaluating product development operations, involving budgets, expenses, and research. I boosted product visibility and maximized customer satisfaction by planning and organizing product demonstrations and promoting features. I maintained business sustainability and continuity by elevating organization visibility and positive image in key markets. I modified campaigns by analyzing consumer buying behavior, market trends, and historical data and deriving actionable insights. I identified areas of improvement by directing projects and examining data. I liaised with cross-functional departments on priorities, functions, and common goals in order to grow organizational capacity. I quantified productivity, goal progress, and activity levels by assessing performance data. Served as in charge of quality control to maintain quality of products. Related Skills: Product Development, Sales and Revenue Acceleration, Team Supervision, Budget Handling, Customer Service, Campaigns Updating, Cost Reduction, Quality ControlFollowing are some of the highlights of the value I brought to Directed Electronics:☛ Increased category from $20M to up to $45M through innovative product offerings and efficient management and supervision of team. ☛ Amplified sales and overall business effectiveness through product development efforts management via industry-specific tools. ☛ Accelerated performance efficiency by simplifying product offering, minimizing product costs, streamlining training program, and revamping technical support department.☛ Spearheaded management of all aspects of development lifecycle from conception to defining features and completion to achieve desired outcomes.☛ Promoted from Product Development Manager to Director Product Development and Technical Support for demonstrating utmost dedication towards work excellence.
  • Directed
    Training Manager
    Directed Jul 2009 - Mar 2014
    Lachine, Quebec, Canada
    In this capacity, I strengthened staff competencies to executing cross-training exercises with competent workers by delivering appropriate training to new hires and leading field training. I created a standardized plan and engaged staff by revising training manuals, multimedia visual aids, and other educational materials. I supported senior management in assessing performance and making informed decisions by reporting all learning and performance goals, schedules, and training assessments. Related Skills: Staff Training and Development, Cross-Training Exercises, Product Sale Improvement, Training Standard Compliance, Performance Evaluation Following are some of the highlights of the value I brought to Directed Electronics:☛ Drove significant results; improved product adoption rate and product sales from $6M to $20M in three years. ☛ Maintained uniformity in processes and built a pool of talented trainers by ensuring compliance with training standards and drafting an effective training curriculum for the technical training team of seven members across North America and Europe.
  • Best Buy Canada
    Mobile Electronics Supervisor
    Best Buy Canada Jun 2005 - Jul 2009
    - Manage a team of sales and installation technicians.- Provide technical and sales training for new and existing employees throughout the district.- Manage department stock ordering (minimum/maximum quantities).- Ensure store and department performance expectations are being met.- Install and sell automotive 12v products.- Manage difficult customer relations.

Luc Samson Skills

Consumer Electronics Product Development Product Marketing Product Management Electronics Retail Customer Service Sales Operations Sales Management Cross Functional Team Leadership Automotive Account Management Merchandising Training Inventory Management Automotive Electronics Trade Shows Software Installation Product Training Automotive Aftermarket Microsoft Excel Microsoft Powerpoint Bilingualism

Frequently Asked Questions about Luc Samson

What company does Luc Samson work for?

Luc Samson works for Fidelio By Commsoft Technologies

What is Luc Samson's role at the current company?

Luc Samson's current role is Sales Business Development.

What is Luc Samson's email address?

Luc Samson's email address is lu****@****ted.com

What is Luc Samson's direct phone number?

Luc Samson's direct phone number is +151489*****

What skills is Luc Samson known for?

Luc Samson has skills like Consumer Electronics, Product Development, Product Marketing, Product Management, Electronics, Retail, Customer Service, Sales Operations, Sales Management, Cross Functional Team Leadership, Automotive, Account Management.

Who are Luc Samson's colleagues?

Luc Samson's colleagues are Denis Quirion, K. Emmanuel K., David Yee, Richard Beaudoin, Alexandre Bouchard, Kamel Chekkal, Fabiola Quispe.

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