Luca Giamberduca work email
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Luca Giamberduca personal email
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Luca Giamberduca is a Sales Director at photonicSENS. He possess expertise in sales, multi language, peopleadmin, customer satisfaction, continuous improvement and 16 more skills. He is proficient in English, Spanish and Italian. Colleagues describe him as "Luca is a very dynamic candidate who has excelled in his time at Cognex. From our first meeting, Luca impressed with not only with his knowledge and skill set but with his personality and attitude. He is an asset to any organisation. I wish him well. " and "It was such a pleasure to have the opportunity to work alongside Luca and get to know him on a professional and personal level. I was immediately impressed with Luca’s diplomacy and charm as he walked into a very difficult team environment in a leadership role and within a very short period of time earned a very well deserved respect and backing of his team. He also learned the business very quickly and through his dedication and passion for excellence became an integral part of the management team. I would recommend Luca for any leadership role responsible for team output and performance. His excellent interpersonal skills and ability to analyze processes to make insightful recommendations for improvement are truly invaluable to any team environment. Luca is a very positive, ethical person, and always ready to share a great idea to tackle various problems we face in today’s business. I have great respect for his extraordinary ability to get everyone’s buy in, which essentially stems from his upstanding character and serious know-how. I truly believe Luca will go to great lengths and anyone considering an opportunity to work with Luca should grab it with both hands and feet. I am at your disposal should you require further information about Luca. Best, Sabina"
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Sales DirectorPhotonicsensValencia, Es -
Sales ManagerPhotonicsens May 2023 - PresentValencia, Valencian Community, Spain -
Account Sales EngineerCognex Corporation Jun 2017 - Sep 2017Bologna, Emilia-Romagna, Italy -
Sensor Sales EngineerCognex Corporation Jul 2016 - May 2017Milan Area, Italy -
Inside Sales Team Leader EuropeCognex Corporation Jan 2016 - Jun 2016Milan -
Inside Sales & Marketing EngineerCognex Corporation Jan 2015 - Dec 2015 -
Customer Service ManagerCognex Corporation Apr 2014 - Dec 2014Accomplishing customer service objectives by recruiting, selecting, training, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions. -
Order Management AdministratorCognex Corporation Mar 2012 - Mar 2014Providing customer service and after sales support to Northern Europe, Southern Europe and Asia customers and partners. -
SupervisorStarwood Hotels & Resorts Worldwide, Inc. Oct 2009 - Feb 2012Key Responsibilities: Managing and motivating a team of 13 Agents to meet agreed Service Level Agreements (SLA's)Ensuring Starwood customers world wide are supported via on-line chat, email and internet portal tools.Handling escalated enquiries.Supporting agents with further training and development.Handling any performance improvement issues.I have handled all changes very well; I have ensured all associates had the required training and tools to improve their performance and efficiency. I have become confident in handling difficult/escalated situations/emails. I have ensured a high standard both on Chat and emails. -
Team LeaderStarwood Hotels & Resorts Worldwide, Inc. Feb 2008 - Sep 2009Key Responsibilities: Daily management and support of up to 40 multi-lingual e-communication agents, supporting 3 Team Supervisors. Driving efficiencies across the team, successfully implemented and ran the on-line chat function to support customers.Coaching agents on procedures and performance improvement.Through data and stats analysis I was able to come up with creative solutions to ensure Customer expectations were exceeded. I was also able to improve our processes and policies to ensure we were efficient. I have worked closely with the Team to ensure they got timely replies to e-mails. -
Platinum Concierge SpecialistStarwood Hotels & Resorts Worldwide, Inc. Jul 2007 - Jan 2008Key Responsibilities: Acting as a Key Account representative for VIP customers, ensuring their requests and expectations are managed in an efficient manner.Meeting agreed service level agreements.Liaising with international business partners, hotel groups, internal Sales and Customer Service staff to ensure a seamless service for the customer. -
Premiere Service SpecialistStarwood Hotels & Resorts Worldwide, Inc. Feb 2007 - Jun 2007Key Responsibilities: Providing comprehensive customer and sales support for U.S and European customers -
Reservation Sales AssociateStarwood Hotels & Resorts Worldwide, Inc. Nov 2006 - Feb 2007Key Responsibilities: Meeting agreed sales and quality targets in line with service level agreements.Converting enquiries to support for U.S and European customers. -
Reservation And Front Office AgentSmeralda Resorts, Starwood Hotel Cervo May 2005 - Oct 2006Key Responsibilities in all positions below: Reservation sales, Responding to guests' queries, providing customer care.Training new hires into reservationsCash handling.
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Front Office Customer Service AgentWestin Dragonara Resort, Malta Oct 2005 - Nov 2005
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Reservation & Front Office AgentHotel Giardino D'Europa, Best Western, Rome Sep 2004 - May 2005
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Reservation & Front Office AgentHotel Degli Aranci Mar 2004 - Aug 2004
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Reservation & Front Office AgentDonna Laura Palace Nov 2003 - Feb 2004
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Front Office AgentHotel Le Ginestre Apr 2003 - Sep 2003
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Reservation And Front Desk AgentHotel La Posta Nov 2002 - Mar 2003
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Reservation & Front Office AgentHotel Le Palme Apr 2001 - Sep 2002
Luca Giamberduca Skills
Luca Giamberduca Education Details
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University Tor Vergata University And Alma Mater Studiorum UniversityComputer Science -
Liceo Scientifico G. GalileiLeaving Certificate
Frequently Asked Questions about Luca Giamberduca
What company does Luca Giamberduca work for?
Luca Giamberduca works for Photonicsens
What is Luca Giamberduca's role at the current company?
Luca Giamberduca's current role is Sales Director.
What is Luca Giamberduca's email address?
Luca Giamberduca's email address is lu****@****nex.com
What schools did Luca Giamberduca attend?
Luca Giamberduca attended University Tor Vergata University And Alma Mater Studiorum University, Liceo Scientifico G. Galilei.
What skills is Luca Giamberduca known for?
Luca Giamberduca has skills like Sales, Multi Language, Peopleadmin, Customer Satisfaction, Continuous Improvement, Team Building, Management, Account Management, Coaching, New Challenges, International Sales, Training.
Who are Luca Giamberduca's colleagues?
Luca Giamberduca's colleagues are Samuel Ortega Mediavilla, Jordi Pascual Folch, Rodrigo Llanes Lacomba, Manolo Benet Herrero, Ricardo Rubio Oliver, Phd., Mariano Rolón, Carles M..
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