Luca Giamberduca

Luca Giamberduca Email and Phone Number

Sales Director @ photonicSENS
Valencia, ES
Luca Giamberduca's Location
Greater Valencia Metropolitan Area, Spain
Luca Giamberduca's Contact Details

Luca Giamberduca work email

Luca Giamberduca personal email

About Luca Giamberduca

Luca Giamberduca is a Sales Director at photonicSENS. He possess expertise in sales, multi language, peopleadmin, customer satisfaction, continuous improvement and 16 more skills. He is proficient in English, Spanish and Italian. Colleagues describe him as "Luca is a very dynamic candidate who has excelled in his time at Cognex. From our first meeting, Luca impressed with not only with his knowledge and skill set but with his personality and attitude. He is an asset to any organisation. I wish him well. " and "It was such a pleasure to have the opportunity to work alongside Luca and get to know him on a professional and personal level. I was immediately impressed with Luca’s diplomacy and charm as he walked into a very difficult team environment in a leadership role and within a very short period of time earned a very well deserved respect and backing of his team. He also learned the business very quickly and through his dedication and passion for excellence became an integral part of the management team. I would recommend Luca for any leadership role responsible for team output and performance. His excellent interpersonal skills and ability to analyze processes to make insightful recommendations for improvement are truly invaluable to any team environment. Luca is a very positive, ethical person, and always ready to share a great idea to tackle various problems we face in today’s business. I have great respect for his extraordinary ability to get everyone’s buy in, which essentially stems from his upstanding character and serious know-how. I truly believe Luca will go to great lengths and anyone considering an opportunity to work with Luca should grab it with both hands and feet. I am at your disposal should you require further information about Luca. Best, Sabina"

Luca Giamberduca's Current Company Details
photonicSENS

Photonicsens

View
Sales Director
Valencia, ES
Website:
photonicsens.com
Employees:
31
Luca Giamberduca Work Experience Details
  • Photonicsens
    Sales Director
    Photonicsens
    Valencia, Es
  • Photonicsens
    Sales Manager
    Photonicsens May 2023 - Present
    Valencia, Valencian Community, Spain
  • Cognex Corporation
    Account Sales Engineer
    Cognex Corporation Jun 2017 - Sep 2017
    Bologna, Emilia-Romagna, Italy
  • Cognex Corporation
    Sensor Sales Engineer
    Cognex Corporation Jul 2016 - May 2017
    Milan Area, Italy
  • Cognex Corporation
    Inside Sales Team Leader Europe
    Cognex Corporation Jan 2016 - Jun 2016
    Milan
  • Cognex Corporation
    Inside Sales & Marketing Engineer
    Cognex Corporation Jan 2015 - Dec 2015
  • Cognex Corporation
    Customer Service Manager
    Cognex Corporation Apr 2014 - Dec 2014
    Accomplishing customer service objectives by recruiting, selecting, training, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions.
  • Cognex Corporation
    Order Management Administrator
    Cognex Corporation Mar 2012 - Mar 2014
    Providing customer service and after sales support to Northern Europe, Southern Europe and Asia customers and partners.
  • Starwood Hotels & Resorts Worldwide, Inc.
    Supervisor
    Starwood Hotels & Resorts Worldwide, Inc. Oct 2009 - Feb 2012
    Key Responsibilities: Managing and motivating a team of 13 Agents to meet agreed Service Level Agreements (SLA's)Ensuring Starwood customers world wide are supported via on-line chat, email and internet portal tools.Handling escalated enquiries.Supporting agents with further training and development.Handling any performance improvement issues.I have handled all changes very well; I have ensured all associates had the required training and tools to improve their performance and efficiency. I have become confident in handling difficult/escalated situations/emails. I have ensured a high standard both on Chat and emails.
  • Starwood Hotels & Resorts Worldwide, Inc.
    Team Leader
    Starwood Hotels & Resorts Worldwide, Inc. Feb 2008 - Sep 2009
    Key Responsibilities: Daily management and support of up to 40 multi-lingual e-communication agents, supporting 3 Team Supervisors. Driving efficiencies across the team, successfully implemented and ran the on-line chat function to support customers.Coaching agents on procedures and performance improvement.Through data and stats analysis I was able to come up with creative solutions to ensure Customer expectations were exceeded. I was also able to improve our processes and policies to ensure we were efficient. I have worked closely with the Team to ensure they got timely replies to e-mails.
  • Starwood Hotels & Resorts Worldwide, Inc.
    Platinum Concierge Specialist
    Starwood Hotels & Resorts Worldwide, Inc. Jul 2007 - Jan 2008
    Key Responsibilities: Acting as a Key Account representative for VIP customers, ensuring their requests and expectations are managed in an efficient manner.Meeting agreed service level agreements.Liaising with international business partners, hotel groups, internal Sales and Customer Service staff to ensure a seamless service for the customer.
  • Starwood Hotels & Resorts Worldwide, Inc.
    Premiere Service Specialist
    Starwood Hotels & Resorts Worldwide, Inc. Feb 2007 - Jun 2007
    Key Responsibilities: Providing comprehensive customer and sales support for U.S and European customers
  • Starwood Hotels & Resorts Worldwide, Inc.
    Reservation Sales Associate
    Starwood Hotels & Resorts Worldwide, Inc. Nov 2006 - Feb 2007
    Key Responsibilities: Meeting agreed sales and quality targets in line with service level agreements.Converting enquiries to support for U.S and European customers.
  • Smeralda Resorts, Starwood Hotel Cervo
    Reservation And Front Office Agent
    Smeralda Resorts, Starwood Hotel Cervo May 2005 - Oct 2006
    Key Responsibilities in all positions below: Reservation sales, Responding to guests' queries, providing customer care.Training new hires into reservationsCash handling.
  • Westin Dragonara Resort, Malta
    Front Office Customer Service Agent
    Westin Dragonara Resort, Malta Oct 2005 - Nov 2005
  • Hotel Giardino D'Europa, Best Western, Rome
    Reservation & Front Office Agent
    Hotel Giardino D'Europa, Best Western, Rome Sep 2004 - May 2005
  • Hotel Degli Aranci
    Reservation & Front Office Agent
    Hotel Degli Aranci Mar 2004 - Aug 2004
  • Donna Laura Palace
    Reservation & Front Office Agent
    Donna Laura Palace Nov 2003 - Feb 2004
  • Hotel Le Ginestre
    Front Office Agent
    Hotel Le Ginestre Apr 2003 - Sep 2003
  • Hotel La Posta
    Reservation And Front Desk Agent
    Hotel La Posta Nov 2002 - Mar 2003
  • Hotel Le Palme
    Reservation & Front Office Agent
    Hotel Le Palme Apr 2001 - Sep 2002

Luca Giamberduca Skills

Sales Multi Language Peopleadmin Customer Satisfaction Continuous Improvement Team Building Management Account Management Coaching New Challenges International Sales Training Teamwork Project Planning Customer Service New Business Development Leadership Event Management Automation Marketing Product Development

Luca Giamberduca Education Details

  • University Tor Vergata University And Alma Mater Studiorum University
    University Tor Vergata University And Alma Mater Studiorum University
    Computer Science
  • Liceo Scientifico G. Galilei
    Liceo Scientifico G. Galilei
    Leaving Certificate

Frequently Asked Questions about Luca Giamberduca

What company does Luca Giamberduca work for?

Luca Giamberduca works for Photonicsens

What is Luca Giamberduca's role at the current company?

Luca Giamberduca's current role is Sales Director.

What is Luca Giamberduca's email address?

Luca Giamberduca's email address is lu****@****nex.com

What schools did Luca Giamberduca attend?

Luca Giamberduca attended University Tor Vergata University And Alma Mater Studiorum University, Liceo Scientifico G. Galilei.

What skills is Luca Giamberduca known for?

Luca Giamberduca has skills like Sales, Multi Language, Peopleadmin, Customer Satisfaction, Continuous Improvement, Team Building, Management, Account Management, Coaching, New Challenges, International Sales, Training.

Who are Luca Giamberduca's colleagues?

Luca Giamberduca's colleagues are Samuel Ortega Mediavilla, Jordi Pascual Folch, Rodrigo Llanes Lacomba, Manolo Benet Herrero, Ricardo Rubio Oliver, Phd., Mariano Rolón, Carles M..

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.