SR Operations Engineer- Access & Transport at VodafoneZiggoRuckus Wireless, Cisco CMTS UBR10012, Cisco CBR, Arris E6000, Casa CMTS, ModemsProviding immediate solutions to the customers, problems solving, performing change on our network. Proactive support and Co-operation with several technical and no-technical departments within the company, developing inter-organizational relationships in order to evaluate existing procedures of bringing significant improvements to provide the best service to the customers. Adaptable to team or individual work environments and working with remote team membersAnalyzing customer issues and providing recommendations for appropriate solutions relating to hardware and configurations and to prevent the same issue in the futureConfiguration en troubleshooting regarding the following devices and services:Cisco UBR10012, Cisco CBR, Arris E6000, Casa CMTS, modems, Ziggo Wifi Hotspot, Ruckus controller, Cnr-Bacc, Ethernet over HFC, Harmonic Edgeqam, RF Gateway Edgeqam, DOCSIS, Network protocols like OSPF, DHCP.Network Knowledge of CISCO BPX ATM and MGXKnowledge of CISCO, Switches Catalyst and UBRKnowledge of several protocols :OSPF, BGP, DHCP. RIP.Knowledge of several kinds of cables (Ethernet, Fast Ethernet, Fibre Optical).Knowledge Network structures ATM, Frame Relay, TCP/IP and Troubleshooting.CMTS (Cable Modem Termination System).Knowledge of Motorola BSR, Cisco UBR10012, Cisco CBR8, Arris E6000, Casa C100G.Ruckus Wireless SG200, Ruckus SZ300Knowledge of Cisco CNR/BACC.Knowledge Cisco, Ubee, Arris, Compal , Horizon Samsung modems bootfile, firmware.

CMTS Engineer - Ziggo -Liberty Global - Ops SpecialistProviding immediate solutions to the customers, problems solving, performing change on our network. Proactive support and Co-operation with several technical and no-technical departments within the company, developing inter-organizational relationships in order to evaluate existing procedures of bringing significant improvements to provide the best service to the customers. Adaptable to team or individual work environments and working with remote team membersAnalyzing customer issues and providing recommendations for appropriate solutions relating to hardware and configurations and to prevent the same issue in the futureConfiguration en troubleshooting regarding the following devices and services:Motorola BSR, Cisco UBR10012, Arris E6000, Casa CMTS, modems, Ziggo Wifi Hotspot, Ruckus controller, Cnr-Bacc, Ethernet over HFC, Harmonic Edgeqam, RF Gateway Edgeqam, DOCSIS, Network protocols like OSPF, DHCP.

Team leader of a shift of the Network Operation Centre. Network monitoring, configuration, troubleshooting, providing immediate solutions to the customer. Proactive support and Co-operation with several technical departments within the company.

Network monitoring, configuration, troubleshooting, providing immediate solutions to the customer. Proactive support and Co-operation with several technical departments within the company