Luca Picchio Email & Phone Number

Greater London, England, United Kingdom

Key skills/attributes:• Assist clients throughout their entire appointment process, from booking and welcoming them to their treatment, to ensuring they complete relevant forms and processing payments.• Provide expert advice on a variety of available treatments, recommending the most suitable options based on clients' specific concerns and goals.• Conduct detailed skin analyses using the SkinCeuticals SkinScope device, offering tailored treatment and product recommendations to meet individual client needs.• In-depth understanding of high-end skincare products, ingredients and treatments.• Support and lead pop-up events to increase brand awareness, drive client engagement, and boost sales for the clinic.

London, England, United Kingdom

Key skills/attributes:• Provide skin and hair care consultations, ensuring customers receive excellent customer service and the best advice and products for their specific needs.• Ensuring stock replenishment is performed in a timely manner and all in-stock items are available on the shop floor for customers to purchase.• Liaise with the buying team in regards to stock levels and issues, making sure to have accurate information to pass on to customers.• Maintain shop floor standards of tidiness and cleanliness.• Assist the pharmacy team at The Championships Wimbledon 2022 pop up.• Support other business areas of the store as and when it is needed.

London, England, United Kingdom

Key skills/attributes:• Greeting and advising customers, actively listening to help meet their needs. • Curating shop floor standards and assessing the commercial needs of stock levels to facilitate sales goals.• Picking and processing online orders using handheld app technology for .Com sales.• Processing new stock deliveries, creating an optimal replenishment process to enable greater size complex accuracy and availability.• Driving efficiency of myself and colleagues through regular training updates and awareness of, store wide deals, offers and customer promotions.

London, England, United Kingdom

Key skills/attributes:• Managing the largest commercial Business Unit in the business. Menswear at the flagship store. Grossing over £15m in revenue annually.• Working as part of a 5 manager team reporting to a senior Commercial Manager.• Planning all essential aspects of the sales floor process including: staff, facilitating adequate planning for all commercial needs including fill operation, service roles, unique service propositions and event set up and execution; seasonal launch preparation and engagement to staff; cash handling and loss prevention including staff and locker searches.• Performance management. Development of staff with PDP and regular meetings to drive excellence and maintain brand values. Supporting the senior manager with enforcing company conduct policies.• Commercial probing into sales performance and identifying opportunities and diagnosing losses. Implementation of strategies to increase revenue.• Seasonal event planning. Ensuring stock volumes for events like EID, and Fathers Day and Christmas.

London, England, United Kingdom

Key skills/attributes:• Organise day to day operations, staffing, coordinating a section/whole floor.• Ensuring deliveries get worked and high level of standards and presentation are met.• Keeping myself and staff up to date with promotions and special offers. Assisting bureau de change with closing operations.• Became store super user for new staffing tool. Communicated with and trained all staff on how to use"MySchedule". Trouble shooting and compliance.

London, England, United Kingdom

Key skills/attributes:• Greeting and advising customers, actively listening to help meet their needs.• Curating shop floor standards and assessing the commercial needs of stock levels to facilitate sales goals.• Picking and processing online orders using handheld app technology for .Com sales.• Processing new stock deliveries, creating an optimal replenishment process to enable greater size complex accuracy and availability.• Driving efficiency of myself and colleagues through regular training updates and awareness of, store wide deals, offers and customer promotions.

Vtct Level 2 Award In Facial Massage And Skincare

Vtct (Itec) Level 2 Award In Infection Prevention (Covid-19) For Beauty Therapy And Nail Services

High School Diploma, Information Technology, 97/100