Q15's, group facilitation, intake/assessments, informal counselling, charting and documentation and classroom assistance.

Frontline child and youth worker. Informal counselling, group facilitation, food prep, program facilitation, incident reports and documentation, cleaning and maintenance

Progressed through a series of stages culminating in responsibility for the daily case management of 6-8 clients. Demonstrated consistent case management and dedication to clients. Provided highly visible, caring client service work from a strengths based perspective. Successfully developed and helped to implement a narrative focused aspect to the organizations case management process.

Intake worker for youth drop-in service. Progressed to formal counselling with caseload of 4. Helped with fundraising initiatives. Assisted with organization and implementation of drop-in events.

Frontline Intake Worker. Responsible for the safety and security of shelter residents. Duties included but not limited to: informal counselling, documentation, food prep and service, property rounds