Luke Mcquaid Email & Phone Number

Vancouver, British Columbia, Canada

Vancouver, British Columbia, Canada

Responsible for the creation of new accounts within SAP and SalesforceMaintain data governance following STEMCELL methodologiesDevelop a system to identify duplicate partners and coordinate the necessary teams for archivingDetermine the vital departments relevant for each Maser Data processIntegrate Customer data migration between Salesforce and SAP

Vancouver, Canada Area

Processed incoming orders and manage standing ordersCoordinated the collection and shipment of fresh blood samples to customers around North America using couriers and FedExMaximized the number of samples collected each day while adhering to the customer’s experiment scheduleWorked closely with Primary cells and Sales to manage product lead times and expectations Designed and optimized the manufacturing google sheets to increase simplicity and effectivenessCleaned and formatted customer master data into SAP format for the new ERP system

Vancouver, Canada Area

Managed and conducted administrative duties including; travel, calendars, & reporting for Claims management and direct reports.Coordinated meetings, work intake sessions, conferences and manage deliverablesAssisted in drafting / updating documents, memos and inter-office communicationsAssisted in claims operational administrative tasks as requiredSupported Operations & Sales Staff as requiredOther administrative duties as required

Vancouver, Canada Area

Excelled at building a strong sense of community and providing great service to increase repeat businessWorked frequently as manager-on-duty: responsible for cash close-out, stocking, and any personnel or customer service issuesManaged bar operations including any issues with staffing, customer relations, equipment or facilitiesTrained and mentored new staff to ensure compliance with business operating protocols

Vancouver, Canada Area

Led both close and open shifts ensuring all tasks were completed while following proper protocolsRecognized by management for excellent customer service skills building a rapport among many regulars in the neighbourhoodDeveloped and implemented new cleaning procedures within the store to earn promotion to shift supervisor

Bsc, Joint Major Molecular Biology And Biochemistry And Computer Science

Activities and Societies: Research experience - analyzed a new genome assembly method in one of SFU’s comparative genomics labs Volunteer.

Education record

Activities and Societies: Valedictorian Captain - ski team, ultimate team, soccer team Grad Committee - Head of Fundraising, Head of Prom.