Lucas Mullins Email and Phone Number

-Assisted regional commercial lines new business production operations for New Jersey, eastern Pennsylvania and western New York.-Created and distributed monthly success list and hit list flyers for agency partners to cultivate new business risk submissions.-Assigned medium to small sized risks to follow up on, provide quoting assistance, and follow up.-Establish role to agency partners of being an additional resource for any and all new business needs.-Assisted with agency… Show more -Assisted regional commercial lines new business production operations for New Jersey, eastern Pennsylvania and western New York.-Created and distributed monthly success list and hit list flyers for agency partners to cultivate new business risk submissions.-Assigned medium to small sized risks to follow up on, provide quoting assistance, and follow up.-Establish role to agency partners of being an additional resource for any and all new business needs.-Assisted with agency partner prospecting and onboarding of new agency partners-Summarized and delivered quarterly updates for assigned agencies.-Trained agency staff on website resource, quoting new business risks and appetite/eligibility Show less

-Underwritten territories of South Buffalo, Syracuse and Lower Hudson in the State of New York.-Managed approximately 7,000+ personal lines policies in force.-Review policy aspects such as upcoming renewals, endorsement requests, and claim frequency/severity.-Reviewed and assessed risk management at time of new business in accordance to underwriting guidelines and manuals.-Ordering and reviewing home inspections to better understand risks.-Implemented policy decision making… Show more -Underwritten territories of South Buffalo, Syracuse and Lower Hudson in the State of New York.-Managed approximately 7,000+ personal lines policies in force.-Review policy aspects such as upcoming renewals, endorsement requests, and claim frequency/severity.-Reviewed and assessed risk management at time of new business in accordance to underwriting guidelines and manuals.-Ordering and reviewing home inspections to better understand risks.-Implemented policy decision making on cancellations and non-renewals based on risk characteristics. Show less

-Includes aspects of Agency Service Analyst, Sr. Agency Service Analyst and Underwriting Duties-Reviewed home inspections to identify any possible hazards or exposures that would could exceed underwriting guidelines-Handled DMV IIES issues such as Registration errors, Inquiry Letters and Suspension Letters-Coordinate with Independent Agencies to inquire about upcoming policy renewal issues-Assigned three territories as an Underwriter to gain more knowledge and higher authority… Show more -Includes aspects of Agency Service Analyst, Sr. Agency Service Analyst and Underwriting Duties-Reviewed home inspections to identify any possible hazards or exposures that would could exceed underwriting guidelines-Handled DMV IIES issues such as Registration errors, Inquiry Letters and Suspension Letters-Coordinate with Independent Agencies to inquire about upcoming policy renewal issues-Assigned three territories as an Underwriter to gain more knowledge and higher authority decision making Show less

-Managed personal lines insurance policies by processing the following transactions with accuracy and attention to detail -Endorsements, Cancellations, Renewals, New Business, Error Reports and Undeliverable Mail.-Assisted and worked with Underwriters to ensure policy accuracy throughout all stages of the policy lifetime-Worked requests on behalf our agencies partners to always guarantee insured satisfaction.-Managed policies from eight different territories all across New York… Show more -Managed personal lines insurance policies by processing the following transactions with accuracy and attention to detail -Endorsements, Cancellations, Renewals, New Business, Error Reports and Undeliverable Mail.-Assisted and worked with Underwriters to ensure policy accuracy throughout all stages of the policy lifetime-Worked requests on behalf our agencies partners to always guarantee insured satisfaction.-Managed policies from eight different territories all across New York State-Worked with multiple different processing tools and applications simultaneously such as the company’s interface and website, ImageRight (file cabinet), and Microsoft Office. Show less

-Developed exceptional online and phone customer service communication skills-Created, configured and validated hardware and services estimates per customer requests.-Converted configured estimates in properly priced quotes and sent to customers-Routinely processed purchase orders with correct shipping methods per customer request