Lucas Prolow Email & Phone Number

Denver, Co, Us

Littleton, Colorado, United States

• Lead the development and execution of Boost Mobile’s Loyalty Program, driving customer retention and satisfaction through innovative strategies and targeted campaigns• Analyze customer data and market trends to design and continuously refine loyalty initiatives that maximize engagement and ROI• Collaborate with cross-functional teams to ensure seamless implementation and integration of the loyalty program with other business operations• Develop and present detailed reports on loyalty program performance to senior leadership, highlighting key successes and areas for improvement• Stay up-to-date with industry trends and emerging technologies to innovate and enhance the customer experience within the loyalty program

Littleton, Colorado, United States

• Provided high-level executive support to two senior leaders, optimized schedules, prioritized tasks, and streamlined communication for key decisions• Facilitated cross-functional collaboration across the United States by ensuring effective information flow across departments• Led project teams and fostered a positive work environment by promoting accountability, camaraderie, and continuous improvement• Improved current processes and optimized organizational procedures for efficiency and productivity, including creating new trackers and communication strategies• Researched potential partnerships by analyzing synchronicity with our mission, vision, values, and needs

Littleton, Colorado, United States

DISH is transforming the future of connectivity and building America’s first virtualized, standalone 5G broadband network from scratch.Summary of Experience:• Collaborated with recruiters and cross-functional teams throughout nationwide recruitment initiatives, ensuring a seamless and exceptional interview experience for candidates• Initiated and oversaw host interviews, travel schedules, and reimbursements, optimizing logistical arrangements for candidates and interviewers• Conducted in-depth screening and interviews for numerous contractor conversion positions, predominantly within field deployment roles, ensuring the acquisition of top-tier talent• Spearheaded metrics and reporting mechanisms to capture recruitment performance data, resulting in a noteworthy 20-day reduction in time-to-fill, decreased cost-per-hire for contracting roles, and heightened hiring manager satisfaction• Drafted comprehensive documentation for offers and led candidate onboarding processes post-acceptance, ensuring clarity and adherence to necessary protocols• Guided the successful onboarding of over 1500 individuals, ranging from entry-level to Senior management, emphasizing clear understanding of offer details and documentation• Trained new team members on DISH operations, business units, and processes, assuming a mentorship role to provide long-term guidance• Initiated and maintained a weekly team whiteboard, effectively boosting team morale and contributing to a remarkable 50% decrease in team turnover• Engaged with 60-80 third party vendors monthly, collaborating with numerous internal teams on contracts and other formal agreements

Greater Denver Area

· Fostered clear communication of expectations and strategies among coaches, players, the University, and the Community, promoting a positive environment· Championed cultural expectations by actively engaging with individuals, ensuring understanding and alignment through effective listening and communication· Collaborated closely with coaching staff on training, game day logistics, alumni events, and various team initiatives to enhance overall team performance

Greater Denver Area

· Played a key role in U.S. talent acquisition efforts across the organization, sourcing and securing top-tier opportunities· Developed and executed comprehensive human resource policies, ensuring adherence to regulatory standards and fostering a compliant work environment· Exercised influence in shaping employee relationship programs to foster a cohesive team culture and strengthen interpersonal dynamics

Denver, Co

• Managed a diverse 14-member team, overseeing operations, customer service, and sales to drive overall profitability• Led multifaceted aspects including business development, financial analysis, and personnel management, informing strategic decisions for optimal outcomes• Utilized active listening to understand customer needs, translating insights into tailored product recommendations, enhancing customer satisfaction

Denver

I was team captain for my last two seasons and was able to lead the program to our first conference championship.

Greater Denver Area

My primary responsibilities were organizing and supervising the activities in the athletic center, advising a club focused on athletic coaching, rules, and etiquette, and supporting my fellow staff members with their programs and initiatives on a day to day basis.

My primary responsibility as Financial Chair of the Campus Activities Board (CAB) is maintaining and updating the organization's budget. Secondary responsibilities involve supporting my peers within the group and within the university as a whole.

My primary responsibility was managing and overseeing all operations of the SGA including executive board, Senate, and all committees. I was also the primary liaison between the student body and the faculty and staff of the university.

Bachelor’S Degree, Business Administration (Finance And Human Resource Management Concentrations), 4.0/4.0

Activities and Societies: Men's Varsity Soccer Team, Student Government Association, Study Abroad Office, Campus Activities Board.

Education record

Activities and Societies: Varsity Men's Soccer and the National Honors SocietyDuring high school I was a member of the varsity soccer.