Anti-Piracy Campaign Manager & Localization Project ManagerResponsible for overseeing global license compliance initiatives and supervising translated materials to ensure consistency and quality across various markets. Key contributions include:-Strategic Planning: Developed and implemented effective anti-piracy strategies aligned with client needs and industry standards.-Global Campaign Management: Led License Compliance campaigns across four regions (LATAM, Middle East, Southeast Asia, and East Asia), ensuring efficient execution in diverse markets.-Translation Supervision: Supervised translated materials to ensure accuracy and local relevance, maintaining consistency in global communications.-Team Leadership: Managed multidisciplinary teams, building strong cases and negotiating settlements with infringers.-Telemetry Investigation & Analysis: Led teams in data telemetry analysis, defining clear procedures to support compliance cases.-Process Optimization: Developed value streams and procedures that enhanced operational efficiency, utilizing VSM (Value Stream Mapping) and BPMN (Business Process Model and Notation).-Reporting & Documentation: Maintained thorough documentation and reports, ensuring transparency for clients and stakeholders.-Tools: Google Workspace, ClickUp, Slack, Smartflow, Lucid Chart, QuickSight, proprietary CRM.-Skills: KPIs, Resource allocation, Large-scale project management, BPMN, Process optimization, Crisis management, Content localization.

- Management of international teams: Led two global teams in support and solution development within the Health division;- Servant Leader: Focused on team development, leading all agile ceremonies and continuous improvement processes- Agile methodologies and tools: Applied Kanban, KMM (Kanban Maturity Model), and prioritization techniques;- Value Stream Mapping, and BPMN accross many organizations;- Tools used: Lucid Chart, Azure DevOps, Jira, Confluence, Trello, Google Workspace, AWS, Workday,- Experience in SRE (Site Reliability Engineering): Provided ticket support for the SRE division for about a year;- Tools used: Jira Management, Github, Docker, Cherwell, Datadog, 1Password;Also have experience with SQL, Python, and Data base;

- Management of expansion and improvement projects: Increased revenue from R$ 65 million in 2015 to R$ 129 million in 2021 (The production capacity increased over 70% in the same period)-Optimization of production processes: Improved layout, machines, and expanded production capacityAutomation and technical infrastructure:- Automated processes and upgraded electrical panels, internet networks, servers, hydraulic, and pneumatic systems;- Civil infrastructure management: Expanded the production facility, building two new independent plants- Tools used: AutoCad, SketchUp, spreadsheets, and PMP best practices;- Leadership in safety and compliance: Ensured PPCI compliance, served as Fire Brigade Leader, and President of the Internal Accident Prevention Commission (CIPA);

As a project supervisor for heat treatment machines and parts washers, my role encompasses project design in CAD, client interactions, material procurement, equipment assembly, and maintenance. Notably, I've provided services to esteemed clients such as Dana, Stihl, GKN, and various others.

I was responsible for the work team from March 2013 to July 2014; I was responsible for preparing action plans for preventive maintenance, verification routes, training technicians, monitoring verification data, preparing reports and promoting excellence in customer service for which we had a permanent service contract, that is, we were responsible for maintaining uninterrupted power supply at critical points such as the Data Center and air conditioning systems;

I have been actively engaged in conducting predictive and preventive maintenance on high-voltage systems ranging from 13,800 to 200,000 Volts. My responsibilities encompass measurements, diagnostics, maintenance scheduling, thermography, and addressing the corona effect. Notably, I have served distinguished clients including General Motors, CIAG, EPCOS, and Pirelli Tires in Gravataí, Gerdau in Sapucaia do Sul and Charqueadas, Condomínio Sicredi, Hospital Moinhos de Vento, Tramontina in Carlos Barbosa, Coprel in Ibirubá, Yara Fertilizantes in Rio Grande, CMPC Celulose de Guaíba, Rexam in Viamão, Maxiforja in Canoas, and many others.

I utilized CAD for the creation of electrical layouts and dashboards, where I successfully planned and executed a wide range of projects, varying in size and complexity, from low-voltage to high-voltage systems. Our efficient facility encompassed every stage of the assembly process, and I was involved from the initial steps of each project. Noteworthy clients we served included Alstom, Braskem, Elo, and various others.

By directly engaging with customers, I had the opportunity to enhance the credibility of our services, resulting in a remarkable increase in sales of up to 40%. My team and I were responsible for delivering effective solutions to address our clients' problems and issues. Additionally, we provided crucial support to both the Projects and Sales Departments.

I held the responsibility of overseeing the contract associated with the IP security surveillance work, ensuring the continuous operation of electronic surveillance systems (cameras) for monitoring and safeguarding assets at both the Porto Alegre and Charqueadas plants. Additionally, I actively participated in project presentations and provided support in their development and implementation.

As a Technical Supervisor in the realm of technical after-sales and support, my role encompassed team management responsible for delivering technical support and the installation of electronic security devices. I also took charge of project development for new systems and the enhancement of existing ones. Additionally, I served as a group training facilitator and provider.

I engaged in a diverse range of responsibilities and experiences: Cultural Interaction: I had the privilege of interacting with various Asian cultures, including Japanese, Korean, Chinese, Vietnamese, Filipino, and Indian. This immersion allowed me to gain a deep appreciation for their customs and traditions. Language Learning: My mission involved intensive language learning, particularly in Japanese and English. I honed my language skills to effectively communicate and connect with the people I served. Teaching: I was responsible for teaching the principles of the faith in English and Japanese, which required planning and meeting specific contact and teaching goals. I also taught complex subjects in multiple languages, including Japanese, English, Portuguese, and Spanish. Cultural Exchange: My mission offered me a unique opportunity to interact with American and Japanese cultures, deepening my understanding of both societies and their languages. Community Engagement: I engaged with the Latin American community living in Japan, working with individuals from countries such as Argentina, Bolivia, Peru, Brazil, and others. This experience broadened my perspective and provided a platform for cross-cultural exchange. Throughout this mission, I developed valuable skills in cross-cultural communication, language proficiency, teaching, and community engagement. It was a transformative experience that enriched my life and allowed me to connect with people from diverse backgrounds.