Lucas Serna Email & Phone Number

Leesburg, VA

Leesburg, VA

Administration of Splunk systems spanning four network enclaves ranging in geographic location from West to East Coast. Design, configuration, and maintenance of complex data collection solutions that enables data generated and/or captured by infrastructure systems to be properly ingested and made available to the SOC's Security Analysts for review..

Bethesda, MD

Systems administrator for a classified cross-platform software development network consisting of over 100 users spanning two buildings on a closed enclave.Department level approving authority for Systems Access Approval Requests and Information Systems Security Exceptions.Branch level systems administrator (Linux) for an unclassified research and.

El Paso, Texas Area

• Performed software and hardware installation and configuration, operating system installation and repair, installation of system updates and patches, and system performance monitoring.
• Provided technical support, and analysis of IT hardware and software including Cisco Call Manager, Cisco switches, personal computer equipment, audio equipment, KVM switches, video switches and overhead projectors for.
• Worked with other technicians to develop network design, documentation, and implementation to support instruction of ABCS (Army Battle Command Systems).
• Analyzed network connectivity issues using cable testers, multi-meters and associated equipment.
• Implemented cat 5 and cat 6 cable construction and repair when necessary.
• Active directory design, implementation, and administration for ABCS classrooms.

Las Cruces, New Mexico Area

• Supervised, installed, maintained, and troubleshot signal support systems and terminal devices to include radio, wire, and battlefield automated systems.
• Provided technical assistance and unit level training for automation, communication, and user owned and operated signal equipment.
• Disseminated information services policy.
• Prepared maintenance and supply requests for unit level signal support.
• Operated and performed PMCS (Preventative Maintenance Checks and Services) on assigned vehicles.
• Operated and performed PMCS on assigned power generators.

Las Cruces, New Mexico

• Analyzed and diagnosed computer issues using hardware and software diagnostic tools, online scanners, and functional tests.
• Repaired/replaced hardware as necessary.
• Repaired/replaced software including operating systems and applications as necessary.
• Performed data backups and/or data recovery at customers’ request.
• Maintained detailed logs of services performed on equipment.
• Performed requirements elicitations for customers for new computer purchases as well as upgrades in hardware and software.

United States, Southwest Asia

• Supervised the simultaneous operation and maintenance of multiple secure voice (SINCGARS) and secure data (EPLRS) radio systems, a Tactical Satellite Radio, a graphical GPS location system (FBCB2), and ENM (EPLRS.
• Successfully performed duties as a COMSEC custodian including the generation, transfer, and accountability of encrypted keys for secure communications.
• Managed an EPLRS radio network of approximately 400 radios.
• Facilitated bi-monthly cryptography updates by remotely “rekeying” the EPLRS radio network to comply with National Security Administration (NSA) information security guidelines.
• Maintained an antenna farm containing over 20 antennas, each standing no less than 12 meters tall.
• Routinely briefed higher management regarding current events at the site using Microsoft PowerPoint, Word, and Excel spreadsheet software.

Associate'S Degree, Information Technology

Activities and Societies: Phi Theta Kappa and Golden Key International Honor Societies

Bachelor Of Science - Bs, Computer And Information Systems Security/Information Assurance

Activities and Societies: National Technical Honor Society