Lucas Borges Email & Phone Number

Madrid, Community Of Madrid, Spain

I lead, manage, coach and engage a team of international Game Presenters. From onboarding newcomers to managing disciplinary cases, I ensure a positive employee experience while driving towards our organizational goals. With a focus on delivering exceptional results and promoting cross-teams cooperation, I strive to make a meaningful impact and growth in online entertainment services.

Madrid, Community Of Madrid, Spain

Host of live Casino Games, interacting with players and ensuring a smooth game experience. As a GP I engaged with players through live video streaming, creating an immersive and entertaining atmosphere for online casino costumers.

México

Leader of the events team. Responsible of social media management, as well as planning and execution of marketing campaigns. During this period, I lead teams from 10 up to 70 people coordinating the planing and execution of events like fairs and conferences.

Tallinn, Harjumaa, Estonia

• Analysis of social networks using a high-performance system. • Coordination of tools to assist in selecting appropriate content, involving various sectors such as business, industry, technology, sports, and entertainment. • Support to Portuguese, English, and other markets in addition to management and training department. Work across various social media platforms, screening and monitoring social media content according to guidelines, research, prevent and solve challenges related to… Show more • Analysis of social networks using a high-performance system. • Coordination of tools to assist in selecting appropriate content, involving various sectors such as business, industry, technology, sports, and entertainment. • Support to Portuguese, English, and other markets in addition to management and training department. Work across various social media platforms, screening and monitoring social media content according to guidelines, research, prevent and solve challenges related to accounts, ensure a safe experience for its users.• Screening and monitoring sites for abusive, violent, or any other inappropriate content and ensuring a safe experience for its users and communities. Show less

County Dublin, Ireland

• Working closely with patients, offering outstanding customer service, understanding their needs, assisting in the food preparation and delivery.

Brazil

• Offered Strategic consulting services across communication plans, branding, online and offline marketing campaigns and events• Client management, attended to 15 clients (healthcare, food, cosmetics, events and sports), building and strengthening the relationship while understanding their needs to ensure an excellent customer experience• Strategically developed highly engaging social media content, managing post scheduling, content and advertising calendar • Monitored customer… Show more • Offered Strategic consulting services across communication plans, branding, online and offline marketing campaigns and events• Client management, attended to 15 clients (healthcare, food, cosmetics, events and sports), building and strengthening the relationship while understanding their needs to ensure an excellent customer experience• Strategically developed highly engaging social media content, managing post scheduling, content and advertising calendar • Monitored customer engagement in social media channels, responding within a short timeframe • Led the branding process of clients, developing strategic planning through an extensive market research, campaign development, marketing material, development of new products, visual identity and promotions• Managed each client´s communication scope, creating and reviewing content for online and offline campaigns, PR and press releases • Offered photography, editing and simultaneous translation services to various clients, including sports delegations• Organised both small and large events (workshops, lectures and entertainment) from conception to completion in order to increase brand awareness and sales Show less

Ouro Preto Area, Brazil

• Managed 30 clients, offering retail marketing and video production as well as indoor media services, identifying their needs and challenges, coming up with solution-oriented campaigns • Managed the production of institutional and promotional videos focused on the POS and indoor advertising • Developed a range of retail marketing projects, designing marketing campaigns and promotions with a focus the POS

Belo Horizonte Area, Brazil

• Responsible for creating and editing all press releases, reports, clipping and internal communication, ensuring high-quality content according to the company’s news policies • Maintained a close relationship with the press, answering queries, managing interviews, working closely with the Court’s president• Promoted public awareness through the implementation of a new communication strategy, events and visual identity

Brazil

• Organised social events for companies and individuals, offering photography and events coordination services to a variety of clients• Responsible for photo shootings, editing, retouching images using Adobe programmes

Ouro Preto Area, Brazil

• Responsible for both the internal and external communication, promoting public projects, keeping the communities and employees up to date• Developed both print and digital communication plans (website, Facebook, blog), in contact with local and national media, creating hardcover materials, such as institutional books, magazines and sectorial newspapers• Developed and implemented PR plans for clients, writing press releases, coordinating schedules for interviews, events and… Show more • Responsible for both the internal and external communication, promoting public projects, keeping the communities and employees up to date• Developed both print and digital communication plans (website, Facebook, blog), in contact with local and national media, creating hardcover materials, such as institutional books, magazines and sectorial newspapers• Developed and implemented PR plans for clients, writing press releases, coordinating schedules for interviews, events and conferences, creating press kits and preparing reports• Constantly monitored social media content and conducted data research to spot potential breaking news stories, identifying and developing communication strategies • Managed the design and production of all printed and online materials, such as banners, catalogues, leaflets, newsletters, blog and social media posts Show less

Ouro Preto Area, Brazil

Master Of Business Administration (Mba), Marketing

Bachelor´S Degree In Social Communication & Journalism, Communication And Media Studies