Lucas Campos Email & Phone Number

Oakville, Ontario, Canada

• Conduct comprehensive testing of marketing campaigns, email communications, automation workflows, and digital storefronts to ensure functionality, usability, and performance across multiple devices and browsers.
• Collaborate with cross-functional teams (marketing, development, business analysts, and project managers) to ensure alignment on project requirements, business objectives, and technical specifications.
• Utilize Zephyr to design, develop, and execute test plans and test cases for Salesforce (SFDC), Salesforce Marketing Cloud, and Salesforce Commerce Cloud solutions.
• Perform functional, regression, integration, and user acceptance testing (UAT) for Salesforce Marketing Cloud and Commerce Cloud configurations, customizations, and integrations.
• Test integration between Boomi and Salesforce, validating seamless data flow and functionality across systems, and use MySQL Workbench to create and update records.
• Document and prioritize defects, working closely with development teams to ensure timely resolution and maintaining detailed documentation for test plans and results.

Toronto, Ontario, Canada

• Significantly decreased the number of production defects by 70% and improved overall product quality and user experience.
• Analyzing business requirements to design test cases, scenarios, and test data in an Agile Scrum environment to ensure test coverage and meet application requirements for the business executing manual tests for Web.
• Conducted data analysis by extracting information from the SQL server using targeted SQL queries, ensuring rigorous validation of data coherence between the user interface (UI) and backend systems. Proficiently crafted.
• Generate Test Execution and Defecting Summary reports for Product teams and business stakeholders.

Fort Lauderdale, Florida, United States

• Responsible for enhancing the stability of product versions while managing a financial system with a processing volume of 450 million dollars.
• Conducted comprehensive business analysis and research to identify critical metrics and opportunities for improvement ensuring seamless execution of business processes by the Agile methodology.
• Developed user documentation based on use case requirements, functional requirements, and design specifications, estimating, prioritizing, planning, and coordinating test activities, diligently identifying, recording.
• Actively engage in the identification, communication, and diligent tracking of requirement-related risks, issues, assumptions, dependencies, and constraints within project assignments.
• Proficiently managing project milestones, tracking task progress, performing task breakdown, and overseeing project management within Jira.
• Generate Test Execution and Defecting Summary reports for Product teams and Business Stakeholders, preparing test environments, including data and parameters to facilitate effective testing.

• Ensured the stability of the Salesforce and WhatsApp integrated App through rigorous testing, resulting in a flawless production version.
• Played a pivotal role in testing and stabilizing the E-sign contract App, contributing to its seamless performance and bug-free operation.
• Reviewed and meticulously assessed requirements, specifications, and technical designs to ensure their accuracy and alignment with project objectives.
• Provided valuable assistance and support to project teams, collaborating closely with stakeholders to ensure successful implementations.
• Actively participated in Agile/Scrum development processes, embracing iterative methodologies, and contributing to the timely delivery of high-quality software.

• Confirm the integration mechanism between Salesforce and SAP by executing and validating API changes generating JSON within Postman.
• Orchestrated the seamless fusion of Financial Data between Salesforce and SAP Business One, resulting in a remarkable 30% reduction in stakeholders' report generation time.
• Achieved a remarkable 99% reduction in system outages, enhancing overall system stability and reliability.
• Conducted meticulous assessments of requirements, specifications, and technical designs in an Agile project environment to ensure congruence with project objectives monitoring task progress, conducting task breakdowns.
• Formulated comprehensive test scenarios for Web and Mobile applications, including Smoke, Functional, Manual, Regression, Integration, and User Acceptance Testing (UAT).
• Leveraged expertise in SAP to perform AR (Accounts Receivable), AP (Accounts Payable), and CN (Credit Notes) tasks, contributing to financial process efficiency.

• Conducted comprehensive analysis of administrative and financial processes, ensuring adherence to national laws and internal company policies.
• Utilized CRM Salesforce and Adobe Sign to facilitate contract submission, streamlining compliance and ensuring accurate documentation.
• Demonstrated expertise in planning, controlling, and demand programming, effectively managing compliance-related activities and optimizing operational efficiency.
• Possessed a strong understanding of compliance, finance, and business principles, leveraging this knowledge to identify and address potential issues.
• Diligently reviewed and assessed the documents produced about projects, ensuring accuracy, compliance, and adherence to established standards.

• Proficiently managed and controlled the Accounts Receivable process, ensuring accurate recording and tracking of financial transactions.
• Utilized the integrated SAP Business One system for the efficient write-off of receipts, maintaining accurate and up-to-date financial records.
• Generated comprehensive Accounts Receivable reports, providing valuable insights into the financial health of the organization.
• Conducted thorough analysis and control of monthly receivables, identifying and addressing any discrepancies or outstanding issues.
• Created and managed Accounts Receivable (ARs), Accounts Payable (APs), and Credit Notes (CNs) within the SAP Business One system, ensuring accurate documentation and streamlining financial processes.

Post Graduation, Project Management

Theoretical and practical knowledge to manage projects in a timely and cost-effective manner. Closely aligned with the Project Management.

Undergraduate Certificate, Business Administration

Identify and understand the techniques and theories of successful business, including how to manage finance, the fundamental principles of.

Bachelor'S Degree, Accounting

Analyze financial information, audit information, maintain records, and scrutinize budgets, Knowledge of marketing, business law.

Technical Graduation, Computer And Information Sciences And Support Services

Maintenance of Hardware and Networks, Development, and Maintenance of Sites in HTML, CSS; C, and C# programming language.