Lucas Frenck Email & Phone Number

Barcelona, Catalonia, Spain

- Oversee and optimize business operations, ensuring alignment of cross-functional processes with strategic priorities for seamless execution.- Lead the consolidation of financial projections, ensuring accuracy and alignment with business goals to support strategic decision-making.- Develop and maintain a data-driven operational framework, leveraging analytics to monitor performance and optimize margins.- Collaborate with executive leadership to translate company objectives into actionable initiatives, driving measurable improvements across key metrics.

Barcelona, Catalonia, Spain

(Main client: Rappi)Platform Reliability and Resilience program- Directed large-scale engineering programs with cross-vertical impact, partnering with CXOs and VPs to drive business-aligned outcomes.- Achieved a 30% cost-per-order reduction via the AWS Cloud Cost Efficiency Program.- Led platform scalability efforts, increasing system capacity by 3X.- Facilitated executive-level postmortem reviews, using insights to enhance system reliability and strategic decision-making.

Barcelona, Catalonia, Spain

(Main client: Rappi)- Managed cross-functional projects involving 14 areas, 90+ teams, and 500+ people, driving initiatives in Tech Reliability, Cloud Cost Efficiency, and Quality.- Reduced order loss ratio by 47% through effective planning and execution.- Implemented an Incident Management Process handling +5K issues monthly, improving operational reliability.- Delivered project plans covering scope, resources, risks, and stakeholder engagement to ensure timely delivery.

Responsible for the strategic management and performance of all automation products within the organization.Accountable for the financial and operational health of the digital services department, including defining product roadmaps, managing billing, forecasting, and negotiating new contracts.Led development teams of +20 people including developers, business analysts and project managers. Defining the product vision, setting clear objectives, and aligning our automation offerings with the broader company goals.Worked closely with cross-functional teams, collaborating with development, sales, and marketing to ensure seamless product development, launch, and promotion.Evaluating market trends and customer feedback to refine and enhance our automation products, thereby ensuring that they remained at the forefront of the industry.More than 15 top clients in three main industries, including fintech, telcos, and ecommerce, such as Nestle, Nespresso, Santander, Telecom and NaranjaX.Directly supervised a team of business analysts, project managers and developers while reporting to the CTO of the company.

During the innovation & Entrepreneurship postgraduate program, worked in the investor relations department at iAngels, a VC firm and investment platform with over $400 million in assets under management and a global network of 5,000 accredited investors.

Responsible for enhancing the profitability of the real estate department, overseeing the management of over 15 large shopping malls, more than 1500 commercial spaces, and 10 big supermarkets.Implemented targeted strategies to optimize operations and drive revenue growth.Worked closely with the CEO of the group in Latam, country managers, directors of operations and account managers to achieve business objectives.

Governmental company provider with over 3 million users.Primary responsibility involved leading operational excellence projects within the engineering department, focusing on enhancing operational reliability, streamlining cross-vertical processes and procedures, improving incident management, and enhancing data visibility.Implemented engineering programs and tools to detect failures, address significant incidents, and standardize processes by documenting playbooks and procedures organization-wide.

Argentina

Responsible for managing the entire sales life cycle of powertrains for industrial vehicles.Managed a portfolio of 20 clients from Italy, China, Brazil, and Argentina.Coordinated internal and external teams (vendors). Budget and contract negotiation. Pre-sales, analysis and estimate of new projects.

Innovation & Entrepreneurship

Industrial Engineering