Lucas Fulchiron
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Lucas Fulchiron Email & Phone Number

Global Tier 3 Support Specialist at Vivino
Location: Copenhagen, Capital Region Of Denmark, Denmark 9 work roles 2 schools
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✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Current company
Vivino
Role
Global Tier 3 Support Specialist
Location
Copenhagen, Capital Region Of Denmark, Denmark
Company size
227 employees

Who is Lucas Fulchiron? Overview

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Quick answer

Lucas Fulchiron is listed as Global Tier 3 Support Specialist at Vivino, a company with 227 employees, based in Copenhagen, Capital Region Of Denmark, Denmark. AeroLeads shows a matched LinkedIn profile for Lucas Fulchiron.

Lucas Fulchiron previously worked as Continuous Improvement Manager at Foundever™ and Customer Experience Manager at Foundever™. Lucas Fulchiron holds Comunicação Visual Design, Design E Artes Aplicadas, Curso Não Concluído from Ufrj - Universidade Federal Do Rio De Janeiro.

Company email context

Email format at Vivino

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Vivino

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Profile bio

About Lucas Fulchiron

Lucas Fulchiron is a Global Tier 3 Support Specialist at Vivino. They is proficient in Espanhol, Inglês and Francês.

Current workplace

Lucas Fulchiron's current company

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Vivino
Vivino
Global Tier 3 Support Specialist
san francisco, california, united states
Website
vivino.com
Employees
227
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9 roles

Lucas Fulchiron work experience

A career timeline built from the work history available for this profile.

Global Tier 3 Support Specialist

Current
Vivino

Copenhagen, Capital Region Of Denmark, Denmark

Oct 2024 - Present

Continuous Improvement Manager

Foundever™

Lisboa, Portugal

- Participated in the transition of new markets from a different BPO to Foundever. Provided training and support to new teams, ensuring they were set up for success and capable of delivering service excellence.- Identifying knowledge gaps and improvement points in current procedures while collaborating with various teams to enhance effectiveness and.

Apr 2023 - Oct 2024

Customer Experience Manager

Foundever™

Lisboa, Portugal

- Working as main point of contact for escalations from Tier 2 Agents and Team Managers in the project, providing the needed support- Participating on Weekly, and Monthly Business Reviews with the client, contributing to improvements and alignments on procedures- Actively participating on operations meetings, assisting on reporting to and collecting.

Jan 2023 - Apr 2023

Customer Service Team Manager

Sitel Group

Lisboa, Portugal

As a Team Manager for the Vivino Project through Foundever, I led teams from various markets, gaining valuable insights into each country's operations. This experience allowed me to learn from diverse people and cultures, adapting my coaching and leadership style to effectively support and inspire my team members.- Training and mentoring teams from various.

Aug 2021 - Jan 2023

Senior Customer Service Advisor

Sitel Group

Lisboa, Portugal

Sep 2020 - Aug 2021

Customer Service Advisor

Sitel Group

Lisboa, Portugal

May 2020 - Sep 2020

Bolsista Em Design Em Emergência

Ufrj
Feb 2015 - May 2015

Monitor De Fotografia

Ufrj
Jul 2014 - Nov 2014

Iniciação Científica Em Fisico-Química Biológica

Ufrj

Ilha Do Fundão

Feb 2012 - Jul 2012
Team & coworkers

Colleagues at Vivino

Other employees you can reach at vivino.com. View company contacts for 227 employees →

KB Konrad Bajtyngier Konrad Bajtyngier Colleague at VivinoCopenhagen, Capital Region Of Denmark, Denmark, Denmark View → NR Nikoline Rose-Henriksen Nikoline Rose-Henriksen Colleague at VivinoCopenhagen, Capital Region Of Denmark, Denmark, Denmark View → JS Jesper Sidor Nielsen Jesper Sidor Nielsen Colleague at VivinoBerlin, Berlin, Germany, Germany View → AA Andreas Aagaard Andreas Aagaard Colleague at VivinoCopenhagen, Capital Region Of Denmark, Denmark, Denmark View → RR Rajkamal Ravi Rajkamal Ravi Colleague at VivinoCoimbatore, Tamil Nadu, India, India View → MM Mina Miyazaki Mina Miyazaki Colleague at VivinoHong Kong SAR, Hong Kong View → MS Michael Skuratovich Michael Skuratovich Colleague at VivinoCopenhagen, Capital Region Of Denmark, Denmark, Denmark View → PG Petra Gent Petra Gent Colleague at VivinoCopenhagen, Capital Region Of Denmark, Denmark, Denmark View → KP Katy Petersen Katy Petersen Colleague at VivinoCopenhagen Metropolitan Area, Denmark View → MD Mariia Dehtiarova Mariia Dehtiarova Colleague at VivinoAarhus, Central Denmark Region, Denmark, Denmark View →
2 education records

Lucas Fulchiron education

Comunicação Visual Design, Design E Artes Aplicadas, Curso Não Concluído

Ufrj - Universidade Federal Do Rio De Janeiro

Bolsista no projeto Design em Emergência. Monitor de Oficina Básica. Monitor de Fotografia I.

Associate Of Arts (Aa), Design E Artes Aplicadas

Université De Nîmes

Bolsista pela CAPES no programa Ciências Sem Fronteiras.

FAQ

Frequently asked questions about Lucas Fulchiron

Quick answers generated from the profile data available on this page.

What company does Lucas Fulchiron work for?

Lucas Fulchiron works for Vivino.

What is Lucas Fulchiron's role at Vivino?

Lucas Fulchiron is listed as Global Tier 3 Support Specialist at Vivino.

Where is Lucas Fulchiron based?

Lucas Fulchiron is based in Copenhagen, Capital Region Of Denmark, Denmark while working with Vivino.

What companies has Lucas Fulchiron worked for?

Lucas Fulchiron has worked for Vivino, Foundever™, Sitel Group, and Ufrj.

Who are Lucas Fulchiron's colleagues at Vivino?

Lucas Fulchiron's colleagues at Vivino include Konrad Bajtyngier, Nikoline Rose-Henriksen, Jesper Sidor Nielsen, Andreas Aagaard, and Rajkamal Ravi.

How can I contact Lucas Fulchiron?

You can use AeroLeads to view verified contact signals for Lucas Fulchiron at Vivino, including work email, phone, and LinkedIn data when available.

What schools did Lucas Fulchiron attend?

Lucas Fulchiron holds Comunicação Visual Design, Design E Artes Aplicadas, Curso Não Concluído from Ufrj - Universidade Federal Do Rio De Janeiro.

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