- Leading the Talent Sourcing and Recruitment team, managing a group of 6 professionals dedicated to optimizing recruitment processes and enhancing talent validation methods.- Played a pivotal role in the development of an internal tool for sourcing and matching, significantly improving the accuracy and efficiency of talent placements.- Collaborated closely with the Product team to design and implement internal processes and client-facing strategies that enhance accuracy, speed, and quality in talent acquisition.- Oversaw the integration of tech interviews into the platform, including hiring technical interviewers and refining talent data collection processes to ensure top-tier talent placement for B2B clients in the USA and LATAM.

- Led a team of 7-10 individuals, focusing on the automation of tasks, process improvements, and operational efficiency to support a rapidly growing user base.- Spearheaded the enhancement of internal processes, resulting in more efficient operations and a higher quality of customer service.- Played a key role in the company's GDPR compliance efforts, ensuring alignment with all necessary regulations.- Managed the migration of HelpDesk processes to Zendesk, developed a chatbot for improved user support, and established partnerships with third-party support providers.

- Managed content moderation, user support, arbitration resolution, refunds, and fraud detection.- Gained extensive experience in customer support, operations, and content management, contributing to the overall user experience and operational success of the company.

- Creative copywriting for Sprayette.- Communication and outreach at FANHI Tandil (Foundation for Assistance to Hearing Impaired Children).- Press and communication at GEN Tandil (Political Party).- Conducted workshops on Journalism and Radio.- Created a news portal: www.tandilprensado.com.

Research, interviews, writing, and publishing of articles.

Responsible for content and activities on the Revista Selecciones website in Argentina and Chile, and for social media management (Facebook and Twitter).

Coordinated digital marketing campaigns and online actions for various clients.

Developed new business opportunities and searched for new accounts.

Media monitoring and drafting of company-related content.

Wrote reports, articles, and press releases. Conducted clipping and searched for news relevant to clients.