I built WeTalk Support, which is a platform that optimizes customer support and corporate collaboration. With customization, it enables the registration of meeting rooms with specific equipment, access to support materials, and ticket opening. Integration with Google and Microsoft, and many other resources.Check it out: https://www.wetalkit.com.br/suporte/ I also created some systems that integrate meeting rooms (VC equipment, and room automation) with video conference platforms (Zoom and Teams), using QSC solution, and Zoom Room Controls. Technologies: Q-SYS, Lua, PHP, JS, MySQL e Robot Framework

I work as a support leader for the company, holding high-level certifications from Zoom, Microsoft, Logitech, Polycom, and QSC. I am responsible for providing training, overseeing physical deployments, solving video conferencing issues (both hardware and software), handling telephony matters, and addressing various other topics. Additionally, I handle ticket management, when required, assisting clients across 12 countries.I also develop support materials such as manuals, articles, and video tutorials.

Tela Azul is how I brand my personal projects and freelance work. In recent years, I've been active in various fields and with different technologies.Weight Controller: It's a weight loss diet management system with a daily weight log, BMI calculation, food suggestions to meet daily calorie goals, and progress reports. Backend: Node.js API with Express, Prisma ORM, MySQL, and JWT. Frontend: React.VROOM: This project involved creating a management system for scheduling both physical and virtual rooms, along with other collaboration tools for remote teams. Technologies used: PHP, HTML, CSS, JS, and Bootstrap.Flux: I was tasked with designing the company's visual identity and creating a landing page for their service. Visual Identity: https://www.behance.net/gallery/113660569/Branding-FluxLanding Page: https://www.behance.net/gallery/113660209/UI-Home-para-o-website-da-empresa-FluxOthers: I've also worked on various UI projects, visual identities, hardware maintenance and upgrades, etc.

I used to create new features, fix and change already implemented features in the system.I also created a Tranning platform to center all support materials in one single place, with small articles, videos, and FAQ.Technologies: COBOL, C#, Firebird, Jasper Reports.

I used to be a 24-hour support specialist for an advanced Enterprise Management System, providing personalized consulting and continuous assistance to companies worldwide. I ensured smooth operations and efficiency, while also offering valuable insights in accounting consultancy to optimize business processes.

Produtor e editor de vídeo aulas.