Lucas Williams Email & Phone Number

I independently manage a diverse portfolio of clients, prioritizing a deep understanding of their unique business challenges from both technological and resource perspectives. By employing a consultative and strategic approach, I identify and qualify new opportunities, enabling me to deliver solutions that are precisely tailored to each client's needs.I collaborate with OEMs, VARs, Integrators, MSPs, ISVs, and SMBs to provide cost-effective, value-added technological services and solutions on a global scale, empowering them to deliver exceptional results to their customers.

Canada

I provide support and enable medium and large enterprise IT companies to provide value-added technology services and solutions to their clients, increasing efficiency, productivity, and user/customer experience. Providing B2B IT staffing and technological services to Tech Companies, helping you provide services to your clients under your distinct brand (white-labelled) via our partner enablement model where your success is our success! As well as helping SMBs in working with IT, Operations, and HR/Talent Acquisition stakeholders to support your technology infrastructure and resourcing needs.

Burlington, Ontario, Canada

As a trusted and notable advisor, I ensure no business is walking out the door by adding significant value to all deals and establishing strong and positive consumer rapport. An expert in managing consumer relationships and a confident sales leader I maintain positive and memorable shopping experiences by adding significant value in sales. I educate Sales Associates in frequent strategy development meetings, sales practices, customer relations, conflict mitigation, and product trainings. I handle a large book of business with frequent returning clients featuring Senior Homes, Contractors, Small Business Owners, and have received over 40+ five star reviews on Google.

Burlington, Ontario, Canada

While continuously merchandising and maintaining the cleanliness of the Video department through delegation and elbow grease, I’m the last point of contact between video sales and the till. I work with Associates to ensure all consumer needs are properly probed, maximized and solutioned contributing to an overall positive shopping experience. I schedule, organize and implement video product trainings, support, mentoring and provide new and updated product knowledge along side brand representatives. (i.e. Samsung, LG, Sony etc.) I ensure all Associates strive towards greatness and get paid by implementing monthly strategies to ensure video targets are hit and surpassed by demonstrating superior problem solving and fast paced on the go decision-making skills. Accomplishments: ▸ 2020 Visions Glass Winner for Highest Video Profit % Increase YOY

Burlington, Ontario, Canada

I solved IT problems by asking questions in order to qualify the best product for the consumer that met there lifestyle, usage and experience needs. I developed an extensive knowledge base on every single TV, Speaker, Receiver, Subwoofer, Amplifier etc. with every cable to go along with it. Worked with management and underwent a mass number of sales trainings to learn and develop proper sales practices, operational skills, probing questions, and confidence. I qualified deals, educated customers on the best product for them based on our interaction and created value and an experience to go along with their product. I ensured the best after sales support with consistent follow up and an excellent “thank you” card routine.

Burlington, Ontario, Canada

For an active and energetic student, what’s better then playing camp games and getting paid for it…? Exactly, nothing. Little did I know that skills and lessons I learned during my three summers with the City would be the ones that set me up for success. As a program leader I planned and implemented creative and various programs to meet the needs and interests of all participants. I was responsible for the safety and supervision of participants both on and offsite with successful behavior management and 100% participation in activities. I assisted with all aspects of camp while providing and coordinating a high quality program alongside colleagues and the Senior Leader.

Burlington, Ontario, Canada

Being the face of the Burlington Starbucks Location, as a Barista I was the most important part of our customers’ day. I would personally connect and create memorable moments throughout our brief interaction that made an impact. As an expert in handcrafting a vast variety of specialty beverages I’m extremely detailed oriented and always ensured to mix my creativity in with the job by adding my own personal flair. I would work together with a team to create a welcoming store environment that brings Starbucks mission and values to life.

Mississauga, Ontario, Canada

I’ve always had a passion for giving back. Growing up I was fortunate enough to have parents that supported my hockey career. Street Hockey United gave me the opportunity to give that back through a non-profit organization I toured with that visited three schools in Japan and taught the sport of hockey to over 500+ students. One of our goals was to have hockey continue to be taught in Japan once we were gone and was one of the many reasons, we donated hockey equipment to the schools we visited afterwards. Full Circle.

Advanced Dipolma, Business Marketing

High School Diploma