Luci Hipes Email & Phone Number

Plano, Tx, Us

- Process incoming cases for product sampling campaign requests. Verify client's account units are valid and adequate in order to launch a campaign.- QA on Influenster campaigns prior to launch by validating required information is present and accurate.

Read and apply codes to consumer generated content posted to client's websites. This content includes product reviews, questions, and general comments for over 6000 global clients. Each client has a unique set of guidelines by which their content is processed and coded.

Dallas/Fort Worth Area

Photographing pets where they are most happy: at home, backyard, or favorite park.

Richardson, Tx

* Answered incoming phone calls & directed them to the appropriate person.* Greeted all visitors & notified the appropriate employee.* Collected, sorted, and distributed all mail. Coordinated any Fed Ex shipments.* Assisted with conference room reservations & meeting set up, including food & beverages.* Ordered office supplies.* Proofread & edited marketing press releases.* Entered client contracts into the SugarCRM. Uploaded supporting documentation to client… Show more * Answered incoming phone calls & directed them to the appropriate person.* Greeted all visitors & notified the appropriate employee.* Collected, sorted, and distributed all mail. Coordinated any Fed Ex shipments.* Assisted with conference room reservations & meeting set up, including food & beverages.* Ordered office supplies.* Proofread & edited marketing press releases.* Entered client contracts into the SugarCRM. Uploaded supporting documentation to client contracts.* Organized and filed vendor and client invoices.* Performed background checks on new employees. Show less

(Followed my boss at STX Cadware to his new company.)* Assisted the President by maintaining his calendar and completing monthly expense reports. * Recorded, produced, and disseminated Board Meeting minutes. Composed memos, letters, and other communications. * Maintained all files including Human Resources, customers, projects, benefits, reports, and receipts. * Coordinated the hiring and termination of employees. Assisted with salary and performance reviews. Worked in… Show more (Followed my boss at STX Cadware to his new company.)* Assisted the President by maintaining his calendar and completing monthly expense reports. * Recorded, produced, and disseminated Board Meeting minutes. Composed memos, letters, and other communications. * Maintained all files including Human Resources, customers, projects, benefits, reports, and receipts. * Coordinated the hiring and termination of employees. Assisted with salary and performance reviews. Worked in conjunction with a law firm regarding employee immigration matters. * Ordered office supplies and snacks. Maintained all petty cash transactions. * Answered incoming phone calls and coordinated all postage and shipping. Show less

* Assisted the Vice President by maintaining his calendar. * Completed monthly expense reports. * Recorded, produced, and disseminated meeting minutes. * Composed memos, letters, and other communications for the VP and updated weekly status reports.* Maintained all files including Human Resources, customers, projects, benefits, reports, and receipts. * Coordinated the hiring and termination of employees. Assisted with salary and performance reviews. Work in conjunction… Show more * Assisted the Vice President by maintaining his calendar. * Completed monthly expense reports. * Recorded, produced, and disseminated meeting minutes. * Composed memos, letters, and other communications for the VP and updated weekly status reports.* Maintained all files including Human Resources, customers, projects, benefits, reports, and receipts. * Coordinated the hiring and termination of employees. Assisted with salary and performance reviews. Work in conjunction with a law firm regarding employee immigration matters.* Inventoried and ordered office supplies and snacks. Maintained and recorded all petty cash transactions. * Answered incoming phone calls and coordinated all postage and shipping. Show less

Dallas/Fort Worth Area

* Assisted the Customer Service department with setting up customer files to process refunds by locating and copying the relevant customer invoices.* Maintained all files for the Customer Service department.* Coordinated all shipping for the office.* Assisted the Vice President of Real Estate with store leases, renewals, and insurance. Proofed leases, communications, advertisements, and other memos as needed.* Served as the backup receptionist as needed.

* Oversaw day-to-day paperwork, copying, and filing for a franchise office. * Answered all incoming phone calls, helped coordinate customer appointments, gathered all customer information and determined which technician was best suited to provide customer assistance. * Maintained contact with the technicians to ensure appointments were completed and invoices were received.

* Assisted 5 State Marketing Managers in daily business operations including answering phone calls, photocopying, writing memos, booking travel, and other administrative tasks. * Updated and maintained monthly vendor reports in Excel. * Entered new product incentives or item discounts into an AS 400 database. * Prepared vendor business review presentations in PowerPoint, binding hard copies as needed.* Maintained vendor budget sheets in Excel and submitted forms to the… Show more * Assisted 5 State Marketing Managers in daily business operations including answering phone calls, photocopying, writing memos, booking travel, and other administrative tasks. * Updated and maintained monthly vendor reports in Excel. * Entered new product incentives or item discounts into an AS 400 database. * Prepared vendor business review presentations in PowerPoint, binding hard copies as needed.* Maintained vendor budget sheets in Excel and submitted forms to the corporate office for vendor reimbursements. * Filled in for the Receptionist as needed. Show less

* Maintained the monthly tracking of specified vendors for the General Sales Manager and the Branch Manager using Excel reports. * Tracked monthly brand selections for the District Sales Managers and recorded the information in Excel. * Maintained the monthly product discounting for numerous company divisions. * Distributed the daily mail and sales reports to all wine managers and salespeople. * Provided timely product information to salespeople out in the field.

* Created clear, concise, and easy-to-read internal publications, diagrams, forms, and other materials for posting on the internal department website. * Developed, wrote, and organized web projects assigned by management. * Designed and built both the Technical Support & Customer Service websites based on the needs of each group, and documentation provided. * Performed duties of the DNS Administrator, including editing of domain zone files & notification of changes to customers.

(Company bought by Earthlink in late 1999.)* Evaluated, prioritized, and answered telephone and email requests from web hosting customers experiencing problems with HTML, FTP, email, e-commerce, and other web site issues. * Handled problem recognition, research, and resolution for routine customer problems. * Logged and tracked cases using problem management database.

Ba, Management Information Systems

Activities and Societies: Alpha Phi Omega

Education record