Lucie E. Email & Phone Number

Wellington, Wellington Region, New Zealand

Wellington, Wellington Region, New Zealand

Wellington, Wellington Region, New Zealand

Chnnl is a start-up that has developed a revolutionary product to help businesses improve psychological safety and create higher-performing teams. As the sole designer, I was responsible for the user experience for the app, web-based dashboard tool, and reports. I focused on creating user-centric designs that move the dial and address our customer's needs. Chnnl was a fast-paced environment where we worked collaboratively to produce high-quality designs that exceeded expectations.

Wellington, Wellington Region, New Zealand

As a UX Designer, I supported the development of a learning portal product aimed at helping Kiwi entrepreneurs learn how to secure capital investment for their start-ups. In this 6-month contract, I collaborated with a team of experts to design a user-friendly platform that offers valuable resources to empower Kiwi entrepreneurs to grow their businesses and reach international markets. My expertise in user research, wireframing, and prototyping was crucial in delivering a product that meets the needs and expectations of our target audience.

London, United Kingdom

Independent Clinical Services own twenty-one companies within multiple sectors of the healthcare industry, ranging from working with NHS staff placement through to supporting patients in their personal medical care programmes. When I started at Independent Clinical Services I was the sole UX designer for all of the twenty-one brands and worked across the business to establish a rapport with the different departments aligning them under a single process. In my role, I worked alongside Product Owners on propositions, roadmaps and running design sprints. In parallel, I was responsible for the UX Design of the products including the information architecture, user journeys/storyboards, prototyping, and testing for iOS and Android applications and visual interface design.Established a holistic UX approach across the business resulting in a cross-functional alignment of the process with Marketing collaborating in the build of the product they would be advertising to their audience.Developed and led a user testing method to provide design feedback to improve customer adoption. Resulting in the implementation of user testing into every product development process business-wide.Redeveloped process for user testing due to Covid19 restrictions, ensuring there was no delay in our programmes. Implemented monthly Learning Lunches in the business to educate and introduce design thinking methodologies to the company and embedding UX concepts across multiple business teamsUpdated the historic development processes and instilled a new method for implementing and upgrading products within 8 brands in the company. This resulted in collaboration between departments by including the business and development team in the ideation process.Developed a persona workshop methodology to be used business-wide in creating personas for brand customers. This resulted in 4 brands introducing working with personas for the first time.

London, United Kingdom

Zoopla is a multi-brand company who has a multi-channel approach across the property lifecycle. Zoopla engages with over 25,000 business partners. I worked in the B2B marketing team, to build, grow and develop our relationships with the company's business partners. Our objective is to amaze our client base and create customers that become advocates for Zoopla products. I was responsible for the digital redesign of our B2B websites, collaborating with marketing, SEO, business stakeholders and other design teams to deliver an online experience for our business partners that communicated value quickly and precisely across multiple devices. Creating a clear customer journey funnel to increase conversion rates. I was a digital designer on the B2B marketing team. I advocated the use of data, robust customer journey’s maps to provide valuable insights to develop upon.Designing mobile-first responsive websites, that can be accessed on any devicenew engagement with audience including sharing on social media, 11.7% click-throughsUsing HTML to create engaging email designs

Te Kura is New Zealand’s Correspondence school from primary to secondary education, catering for a broad range of ages and abilities. In my role, I worked with the teachers to build an online learning experience that would engage and educate a student. I was responsible for all stages of the design process, collaborating with audio teams, teachers and editors to deliver an online learning experience for the student that is engaging, fun and also informative. Due to my ability to successfully deliver high-quality results on time, I was selected to work on two other project teams alongside my role. I worked on the website redevelopment team and also was the lead designer on creating the professional development online template.Using HTML and CSS to create exciting and engaging lessons.Gathering student feedback and data insights to improve the student experience.Meeting deadlines to deliver high-quality design solutions.Project managing the development of modules.Responsive website design development.Creating Adobe Indesign booklets.

Wellington & Wairarapa, New Zealand

Embracing It is a health and lifestyle company that promotes clean eating and regular exercise. I created a brand identity for the new business, working with Emma, the founder to ensure it represented her vision for Embracing It. - Creating a visual identity and branding for the company. - Conceptual sketching and development. - Managing stakeholders through the design process that resulted in additional business.

Creative Hq

Broken Back games is a start-up company in the Gaming Industry. Working with Founder Mark Major at the Global Growth Programme at Wellington's incubator Creative HQ to create games via crowdsourcing. I supported the development of marketing strategy for the Pledge Me campaign for the Game ‘Plunge’. I was also responsible for the creation of graphical artefacts for the mobile app.- Working with a start-up company which successfully developed and released a mobile game.- Creating and implementing marketing strategies to generate excitement and funding through crowd sourcing channels.- Illustrating sea-life characters for the app.