Lucile Dejoye Email & Phone Number

Courbevoie, Île-De-France, France

Suivie qualité de la facturation, correction des erreurs, analyse des anomalies techniques, amélioration des processus, amélioration technique des outils, bilan mensuel de facturation.

Data science, machine learning, segmentation, clustering, classification, database management, analytic modeling, statistic modeling, data modeling, ....

Moissy-Cramayel, Île-De-France, France

• Conducted comprehensive ad hoc analyses for all departments from Sales,to Supply Chain; resulting in optimizing processes, reducing costs, and increasing revenue for the company.• Implementation of new process of control concerning the invoices, the prices, the order, the quantity, the stock, the purchases, and others.• Orchestrated end-to-end control management of invoicing processes, including establishment, verification, modification, update, testing, and corrections; achieved 99% accuracy rate and reduced invoice processing time by 30%.• Implemented Excel (VBA) solutions to enhance data management and analysis, enabling faster decision-making and generating actionable insights; increased revenue by 15% through targeted marketing campaigns.

Ozoir-La-Ferrière

Revamped the sales administrative department by introducing performance metrics and KPIs, driving accountability and achieving a 30% improvement in team efficiency.Use of a CRM to manage the customer and supplier orders, their follow-up, and also to coordinate with the manufacturing and sales department.

Charenton-Le-Pont

• Developed custom Excel VBA solutions for sales and marketing teams, resulting in a 20% increase in lead conversion rates and a 15% reduction in administrative tasks.• Headed in the development of KPI (Key performance indicators), indicators of objectives, calculate of gross margin and mark-up rates,and a support role for the negotiation team.• Programmed Excel VBA tools to automate data analysis and reporting for 5 departments, inducing in a 50% reduction in manual data processing time and improved data accuracy.• Directed the establishment and continuous improvement of an automated decision-support dashboard; leveraged data analytics and KPI tracking resulting in a drive of 30% increasing in revenue generation and a 25% reduction in operational costs.• Modernised and updated pricing structures for products within the ERP system, prompting a 20% increase in profit margins and improved mark-up rates efficiency by 80%.

Wissous, Île-De-France, France

Management of customer orders,preparation, storage, expedition and cutsomer disputes for an customer portfolio, my customer satisfaction was of 97%.Assigned to the invoice control by the head of the accounting department to free their time and focus on the customer overdues.

Rungis

Formation professionnelle diplômante de niveau Bac+2

Ivry-Sur-Seine

Customer disputes and complaints management about imported product of the group E.LECLERC (well french well-known Supermarket distribution).Use of CRM to deal with an effective customer relationship; improvement of the customer satisfaction by 40%.

Rungis

Digitizing administrative data about customer rental contract, improving the stream of data between the different departments by 80%.Negotiated with supplier for technical intervention at customer site, saving time for the sales representatives up to 30%.Bid solicitation management et follow-up, allowing the sales team to have 40% morte time to prospect customers.

London, Royaume-Uni

Service en salle, formation du personnel, gestion de la salle et des fournitures, encaissements, amélioration des méthodes de travail en salle, ...

Paris

Développement du pôle formation alimentaire en binôme avec une autre attachée commerciale, prospection téléphonique, création et gestion des dossier clients, des demande de financement aux OPCA, planification des formations,...

Master 1 (M1), Data Analyst

Formation Professionnelle De Niveau Iii (Bac+2), Assistante De Direction, Bac+2

pack office, anglais, outils collaboratifs, suivi des ventes, écrits professionneles, marketing, ...

Bts Management Des Unités Commeriales, Management Et Vente, Niveau Bts

Ancien BTS NRC