Lucile D'Oliveira Email & Phone Number

Paris, Fr

Ville De Paris, Île-De-France, France

Paris, Île-De-France, France

ITFacto est une société de service spécialisée dans la génération de leads qualifiés et la détection d’affaires en B2B, principalement dans le secteur de l'IT (Fujitsu, IBM, Oracle, Cisco, Dell, Microsoft...).Missions :- Mise en place et pilotage des campagnes de webmarketing et de détection de projets - Management d'équipe

Région De Paris, France

ITFacto is specialized in qualified lead generation and business detection in B2B, mainly in the IT sector (Fujitsu, IBM, Oracle, Cisco, Dell, Microsoft...).Implementation and management of web marketing and project detection campaigns: - Framing of campaigns and realization of customer briefs: objectives, means, constraints- Development of the marketing plan for each operation : about 100 per year- Definition and creation of materials: newsletters, call scripts and database targeting - Launch of campaigns: training of sedentary sales teams and quality control of deliverables- Campaign monitoring: performance indicators, corrective actions, lead delivery, dashboard creation- Customer relationship: advice and support to customers in lead processing- End of campaign review: ROI, recommendations

Paris Area, France

Activité commerciale- Prospection de clients bancaires- Processus de vente et négociation- Pilotage de la relation client- Traitement des besoins- Suivis mensuels des projetsGestion RH- Sourcing, entretiens candidats et recrutementManagement d’équipe- Préparation des consultants- Management d'une équipe de consultants

Paris Area, France

Programmes de fidélité et CRM- Gestion de 2 sites web- Plan de communication : 4 catalogues par an et 5 newsletters par mois- Suivi des KPIGestion d’offres de produits et de services- Conception et mise en œuvre de différents produits /offres / services- Maîtrise des parcours clients- Mise en œuvre de la production de campagnes de recrutement enmarketing direct- Contribution au suivi, à l’analyse des résultats et aux reportings interneset externes- Préparation de la facturationCommunication et distribution des offres- Mise en œuvre de la production des offres et des campagnes online et offline- Coordination des services internes (service client, logistique et IT) et externes (webdesigners, graphistes et routeurs)- Formulation et suivi des supports de communication- Gestion de la relation client BtoB et BtoC

Région De Paris , France

Managed a portfolio of clients within the luxury and beauty industry:- Giorgio Armani beauty: creation of press kits for the presentation of its new products (on average 2 per month) - Yves Saint Laurent: creation of beauty press kits - Kiehl’s: creation of several emailing (father’s day) and flyers - Shu Uemura: creation of emailing (Boutique birthday) - Le Meurice: creation of The Meurice’s mag - Lancôme: creation of multiple press kits and of one web site - Hermès: creation of a shopping card Managing creative projects: Acted as a link between customers and creative teams - Brief client’s reception and analyse of their needs - Creation of several propositions in response of clients’ needs through the help of graphic designers - Monitoring until obtaining the press proof - Implementation of the print process Produced print advertising campaigns: - Main contact between clients and publisher

Région De Reims, France

Developed entrepreneurial networks: - Organisation and coordination of two monthly events promoting networking and business creation, development of loyalty programs (concerts, VIP spaces, sport events). Dealt with daily direct marketing activities: - Phoning, CRM, targeting actions, satisfaction surveys. Helped in the creation of communication tools: - Creation of e-card

Master In Technology And Management

Marketing Management, Knowledge Management, Green Energy, Organizational Behaviour, Mandarin

Exchange semester at NTU (National Taiwan University), Taiwan.

Master In International Management