As the Director at Infowin, Ney has led the company to become a pivotal technology partner for various sectors, including agribusiness, healthcare, and finance. Under his leadership, Infowin not only integrates innovative IT solutions but also ensures operational efficiency, risk management, and enhanced security for its clients.Offering services from proactive monitoring to IT governance and cloud solutions, Ney's strategic vision has positioned Infowin as a provider of choice for businesses seeking to leverage technology for growth, productivity, and security against cyber threats.His expertise in navigating complex IT landscapes has delivered tangible business results, demonstrating his profound impact as a director.☞ Interested? So:☕ Add me on LinkedinLiga Call me: 65 999998826✉ Send me an email: luciney@infowin.com.br

Inphoco is a technology consultancy with proven experience of over 10 years in the market, focused on providing and integrating innovative IT solutions for your business with return on investment.We serve small, medium and large companies in several sectors: agribusiness, health, industry, commerce, service companies, finance, education and government.✅I help our customers through:Requirements requirements for operational documents;Project design and business continuity;Risk Assessment and Disaster Recovery and Provisioning Backup and Storage and Cloud.Analyze the environment to detect security flaws and report reporting what and how to improve.✅We offer:Continuous and proactive and preventive service for your IT presence and remote attendance;Service Monitoring, Security (Antivirus, Webprotector and Firewall), Physical backup and cloud;IT Governance and Best Practices.Implementation and sale of solutions DELLEMC, Vmware, Veeam, Microsoft, Sonicwall, ArcServer, SolarwindsConsulting and implementation for Microsoft 365, Office 365, Azure, AWS Amazon and Vmware Cloud Services, and hyperconvergence with VSAN and Nutanix;"EFFECTIVE RESULTS FOR YOUR BUSINESS"✔ Innovative service and products with hyperconvergence, virtual storage, Cloud Azure, Microsoft 365, Amazon AWS and Proactive Security with SonicWall Firewall;✔ Increase your ROI by reducing cost and IT and investing in other areas of the company;✔ Simplify the mobility of users with continuous access to change from one device to another without loss of information, quickly and easily;✔ High level of monitoring, compression and acceleration of information trafficked;✔ Safe and robust technology environment in the face of cyber attacks.INTERESTED? So:☕ Add me on Linkedin✆ Call me: 65 981590134✉ Send me an e-mail: Luciney.silva@inphoco.com.br

✔Supervised and implemented internal Outsourcing processes and documentation for EPL Client - Planning and Logistics Company S.A, applying all ITIL v3 policies and IT Governance.✔ Performed and implemented capacity plan analysis and reporting for customer environments applying best practices and vendor tools: Vmware Capacity Plan, Vmware Health Analayser, Microsoft Capacity Plan, DELL DPACK.✔Supervised the teams that perform the routine activities and in the elaboration of projects of the N1, N2, N3 team related to technologies Vmware, Microsoft, Cisco, CheckPoint, Storage EMC, Linux to fulfill the goals of service levels established with SLA 99.95 %, I have used ITIL best practices to ensure alignment between hardware, software, organization and customer policies;✔ Prioritize activities and projects related to the supported technologies, aiming at cost rationalization, compliance with service level agreements and, consequently, reaching the increase in the maturity of the services provided to the Capgemini customer.✔ Responsible for managing the execution and control of service indicators and call validation in the ServiceDesk CA tool.✔ I coordinated the technical specification of ICT equipment for customer acquisition, comprising microcomputers, servers, storage and printers and other electronic components and highly complex Software.💰MAIN RESULTS📈✔ I will prepare a plan for the implementation of ICT corporate services and organize the shift allocation and professionals, if necessary, create and elaborate new processes, procedures and catalogs of services with more than 300 services.✔ I deployed the vSphere 5.0 and vCenter 5.0 upgrade and upgrade project to version 5.5 and enabled the Enterprise Plus release functionality in an environment with 16 physical Blade DELL M1000 hosts and 95 virtual servers.

☑ Controlled TJMT projects in the IT connectivity department, developed process metrics and schedules with tools such as Microsoft Project and Mental Map.☑ I elaborated terms of reference and basic projects, feasibility analysis, risk analysis for Zimbra project, Brocade, Microsoft system center, Vmware.☑ Alignment with manufacturer and resellers for validation of technology designs and designs.☑ Design, design and implementation of all VMware solutions for all Data Centers of the Judiciary Power of Mato Grosso.🏆MAIN RESULTS 🎯:✔ I will draft zimbra email project plan for more than 2000 email user accounts, project of Brocade Director SAN.✔ Elaborated project for Microsoft implementation and licensing and system center.✔ I devised and implemented the upgrade of Vmware Vsphere Enterprise Plus 5.0 to 5.5 to 32 vmware hosts and enabled all features such as Distributed Switch, Storage DRS, IO control. Flash cache.

Product Account Management (Microsoft, Citrix, Vmware, Symantec, Mcafee, CA, Autodesk, Adobe).Relationship with manufacturer. distributors and partners☑ Strategic sales planning☑ Prospecting new customers.☑ Customer portfolio management☑ Microsoft Virtualization and Licensing Specialist, Citrix and VMware🏆MAIN RESULTS🎯:☑ I presented Microsoft products in the City Lar group and presented a Microsoft ERP solution, I presented the IIS 7.0 problem-solving consulting service to all 10 Webservices servers and resulted in a sale.☑ Performed the presentation of the Vmware solution for BigLar Client and how it can reduce costs with vSphere virtualization and which resulted in the sale of licensing and services.

✔Consolidated partnerships with Vmware partner Enterprise, Citrix Silver, Microsoft SMB, Veeam, Mcafee and Ncomputing that enabled the company to position itself in the market and become competitive in corporate, academic and government, operating in all states Mato Grosso and Territory Brazilian.✔ Consulting and management was fundamental for the realization of sales and I planned and implemented in end clients the technologies Microsoft Windows server, Vmware, Citrix Vdi-in-box, Veeam backup, Mcafee in several clients of Complexx.✔ Within the government I participated in several important edicts of organs of the State MT and helped to elaborate and plan the basic projects.✔ Presented and designed solutions to support salespeople in negotiating and closing sales.✔ I helped solve customer issues related to Vmware vsphere 5, Microsoft Windows Server 2008 AD, DNS, GPO, FileServer, WSUS, Mcafee Epo, Citrix VDI and XenApp, Veeam Backup and Dell Servers and Storage solutions.✔ Managed and implemented internal Outsourcing processes and documentation for clients, applying all ITIL v3 policies and IT Governance.✔ Accompanied and supervised technical and commercial support teams to meet the sales and service level goals set by the board, used best practices to ensure alignment between Complexx hardware, software, organization and policies.💰MAIN RESULTS📈: ✔ Developed implementation plan for corporate ICT services and organize the allocation of shifts and professionals, if necessary.✔ Creation of new profitable partnerships, capturing 30 more recurring active customers, creation of new service procedures and sales technique.✔ Managed and implemented internal Outsourcing processes and documentation for clients, applying all ITIL v3 policies and IT Governance.

✔ Manage and configure Microsoft Hyper V2, PowerShell v2, Active Directory, GPO and HP solutions (Administrator, Device Collection, Service Center, Blades and Ploliant HP), Mcafee EPO, Symantec Backup, CA, Vmware vpshere.✔ Acted as N3 Citrix expert, act on incident resolutions, requests and management of level 3 and 4 projects and on datacenter management with more than 300 physical hosts and with over 3000 virtual servers.✔ I implemented server installation and configuration projects, applying the tools: Vmware, Mcafee Epo 4.0 and 4.5, Mcafee Antivirus, ESX 4.1, Xendesktop, Xenapp 5 and 6, Provisioning Server 5.6, MS Server 2003 / 2008R2 ..✔ Install and manage Banco Sabadell's desktop virtualization solution project with Xendektop and Thinclient with Device Manager 4.3 HP, Blades configuration, connected by OIT for Deployment of Citrix Provisioning Vdisks.💰MAIN RESULTS📈:✔ Implement improvements and extensions to VDI infrastructure servers, using technologies: Xenapp 6.0 and 6.5, Provisioning 5.6, Netscaler 9.2, Profiler Manager, Edgesight, Load Testing, Windows Server 2008 R2, Hyper V2, PowerShell v2, Active Directory, GPO, DNS and DHCP.✔ Performed migration of Active Directory 2000/2003/2008, Citrix xenapp 4.5 / 6 and Provisioning 5.6, Edgesight, Load Testing, Vmware ESX, and Virtual Center client configurations to Estrella Damm client.✔ Create processes and documentation for N1, N2, N3 call attention for central service in HP services based on ITIL processes and creation of knowledge base, CA base management.✔ Install and configure and activate all security authoring processes for all internal HP services with the HP PCM tool by analyzing security requirements and applying corrections to all 180 virtual servers and 16 physical hosts.

✔ Acted as Level 2 and 3 Systems Administrator, implemented with virtualization technologies: Vmware ESX, Citrix, Vmware Convert, PlateSpin PowerConvert and HP, IBM Hardwares Racks, Proliant, Blades, MSA, Storage and Cables Servers and RAIDs.✔ Acted in the installation, configuration, maintenance and problem solving of systems, including Exchang 2003/2007, ISA Server 2006, OCS 2007, System Center, deploy Vista and Forefront Preview

✔Administered and migrated the 300 virtual physical servers with VMware vSphere 3.0 and PlanteSpin Powerconvert solution, configuration of local HD and Storage booths, installation of agents on Dell, HP and IBM servers, with Veritas Backupexec, Oracle 9i.✔I acted in solving problem incidents and requesting new projects and in the preparation of documentation and operational procedures.

✔Actué como Administrador de Suporte nivel 1 e nivel 2 con suporte das tecnologias: Sistemas Cepsa, Servidor linux centos, serviços linux, impresoras, Sistemas Windows, redes y sistemas de atuomación de las bombas de todas las gasolineras de Portugual y España.

I have worked with Windows, Linux, Lotus Notes, Citrix, Exchange and proprietary systems level 1 and level 2 support for all branches Spain, Portugal, Morocco and Brazil.

✔I worked as a support analyst for administrative and computer lab attendance and performed preventive maintenance of desktops, printers, Windows 98 and XP operating system.✔ Administered a network of UNIVAG computer labs with over 300 desktops✔I acted as monitor teacher of students of data processing and information system.