Nós da INFOWIN fazemos uma avaliação completa da infraestrutura de TI e processos, de nossos clientes, levantando seus pontos fracos e fortes. Garantindo assim habilidade e agilidade em corrigir e implementar novas tecnologias, remover tecnologias que não estão sendo utilizadas, diminuindo custos desnecessários para sua empresa.Recuperação de DesastreSegurança EndpointAnálise de GAP e Vazamento de InformaçõesRelatório de IncidentesTreinamento Segurança e LGPDDescoberta de Ameaças

Sale of Products from Bitdefender, Kaspersky, Panda, ESET, Acronis, Watchguard, Safetica, Microsoft, Adobe, Autodesk;Mapping opportunities on manufacturers' portals;Benchmark constantly with the manufacturer;Sales actions to the final customer;Manage the demands, work methodologies and roadmap of projects and initiatives with the manufacturers in which they operate;Manage the negotiation and closing of manufacturers' opportunities with end customers;Opportunity management;Quotation from the manufacturer and/or distribution;Preparation of commercial proposals;Prospecting new customers;After sales;CRM management;

Remote and local Technical Support; Inventory and stock control; Assembly and configuration of Workstations and Laptops; Access administrator; Network cabling; printer support; IP phone configuration, Ticket management via Jira Service, remedy and GLPI; Security Management Console (KESB), Office 365 Console; Basic SQL Script, Training and best practices for internal systems; Customer visit.

GSuit Panel Administration, locaweb, Microsoft 365, participation in rollout projects, AD administration, developing SLAs and reports, providing user support in the operation of the platform and applications developed, visiting customers, consulting on repair of small and medium infrastructures of IT, customer inbound and outbound.

Help Desk and Service Desk support for Amil Hospital Alvorada and Amil One Health employees. Maintenance on digital panels, totems, printers, desktop and notebooks, cell phones and tablets. VIP support to the medical and commercial board, elaboration of small projects.

Implementation of Document Management System. (NFe, CTe and NFSe), server assembly, system parameterization according to the client's fiscal needs, change of environment from Approval to Production, training for local and remote clients, approval of new system customizations, creation and updating of manuals, post-implantation support, analysis in XML files, error logs, basic operations in SQL, support to the international and national team, presentation of reports to customers.

Local, remote and telephone (VIP) support, AD administration, IT process management, network administration, application and system installations, participation in rollout projects, assembly and configuration of desktops, notebooks and printers.