• Conduct Regular meetings with stakeholders to ensure strong customer relationships, communicate key brand performances, manage, and grow key customer accounts, monitor, and evaluate Sales team in trade execution and performance. • Coordinate communicate and Implement Marketing and communication strategies Including media, campaigns, promotions, trade exhibitions, sporting events, Fundraising and sponsorships, food festivals and other relevant events to drive brand awareness.• New Product development and Innovations. Successfully launch Mahewu, Pride brand and a variety of Double cream yoghurts to date.• Obtain, Analyse, and report on Market data and trends to provide information relevant to make accurate business decisions to influence positive revenue and business growth.• Develop and Implement key Marketing and Sales strategies to ensure Lactalis maintains or grows market share and product visibility within current market. • Maintain strong relationships with key media houses.• Manage Marketing budget to provide the right support to the business function to ensure sales targets are met monthly, quarterly, and annually.

• Running reports off CRM to track and trace orders on the system to completion of delivery. • Visiting Key Account Stores to determine areas of concern and propose remedies to the relevant departments to mitigate the concern raised. • Build good relations with receiving staff to assist in resolution of queries • Work as Customer Service manager to make sure that customer queries are resolved • Making sure KPI’s for Customer Service Supervisor are measured and met accurately and timeously. • Track and Trace the document flow from the time an order is received to the time POD is returned. • Developing and maintaining administrative related reporting as detailed and amended from time to time by the Supply Chain Manager. • Reporting to departmental heads of areas where discipline is required due to poor performance from report findings. • Presenting of monthly departmental performance figures • General Admin duties relating to my department. • Coaching and mentoring staff • Run team meetings and the administrative duties of the department

• Manage a team of sales merchandisers. I currently manage a team of merchandisers across the various retail and wholesale outlets in the Kingdom of Eswatini.• Provide strategic direction and leadership to the merchandising team to increase the company’s market share, as well as support the company’s brand strategy, vision, mission and goals.• Analyze competitor activity and develop creative and competitive strategies to achieve company sales targets and return on investment.• Train, develop and guide the company’s merchandising team within Logico, in order to provide acceptable corporate trade standards and ensure that customer complaints are dealt with in a timely manner.• Ensure that all company’s merchandising directives are being communicated and adhered to, and monitor company’s planograms, and initiate improvements if required.• Constantly communicate with Merchandisers in order to identify opportunities for new business development, and make available an updated list of all outlets for the stationed merchandising team, their cycles and compliance thereof.• Monitoring productivity levels of the sales merchandising team by reviewing the merchandiser control sheets, as well as sales and expiry reports for the individual outlets in order to take performance appraisal lead.• Complete market intelligence reports, daily and weekly, and ensure that this information is communicated to the Divisional Sales Manager and the Sales general manager to enable the company to keep abreast of competitor activity.• Schedule and chair daily meetings with the sales merchandising team to discuss sales and merchandising.

My primary function as a sales professional is to achieve sales targets, successfully forge strong relationships with clientele and seek new, profitable business opportunities. My duties include;• Creating, monitoring and achieving sales, financial and market share targets.• Negotiating profitable deals with clients.• Creating route cycles to service clients in the different segments with the Country.• Develop strong relationships by handling queries with clients and sourcing new business opportunities. • Training Merchandisers and junior sales reps to implement in-store duties and responsibilities.• Shelve health management and implementation to ensure constant stock availability of Pioneer beverages, Simba, and Cadbury just to name a few brands.Maintain shelf space share and overall market share.• Customer management through retention of existing customers through excellent service provision.• Conduct promotions through road shows, MTB bike races and event management to continue to raise brand awareness and recognition.• Point of Sale implementation.

Fast Moving consumer goods

-Creating Brand awareness amongst customer base through marketing and advertising campaigns.-Direct and Indirect sales in software Technology, Multi-function Devices, PABX systems-Responsible for Product Communication through various media including website, Facebook, twitter, Instagram.- Personal milestone of 106 Units sold with Gross Profit of Just under E800 000.00-Full understanding of Marketing and Sales Mediums and Strategies, including lead sourcing, customer relationship management and deal closing.-Report writing on sales performances and corporate representation.

- Junior Lecturer/Tutor in Marketing principles, techniques for selling and Marketing research.- Supervised and lectured 17 students with 100% pass rate- Marking and Grading

-Advanced applied Marketing-Marketing Research-Advanced Marketing Finance-Sales Management