Customer Success Specialist
Current•Assisted with the strategic rollout and implementation of the NSW Department of Education’s EBS Decommissioning project, seeing over 1,318 schools successfully decommission EBS software.•Strong project planning and management skills, with the ability to juggle competing priorities simultaneously and consistently meet deadlines.•Experienced facilitator delivering workshops to colleagues and external stakeholders both face to face and online.•Accomplished communicator, consistently sharing feedback with colleagues and team managers.•Competent using a variety of software and project management tools including Jira, Confluence, Zendesk, Intercom, Learning Management Systems, data analytic tools, Canva and school administration software.