Helpdesk Manager/Contract support and client interaction Excellent interpersonal skills and used to dealing with the needs and demands of a range of diverse individuals/publics. Organised, team player, meticulous, and diligent about meeting deadlines and targets. Calm, efficient, and effective when working under pressure -multi-tasking skills. I enjoy working with others and the changes/challenges this affords. Personality, drive/ambition has led to my being promoted within the BGIS organisation. ITC skills: Multi platform/device and confident on both PC and MAC software. Using all Microsoft office packages. Familiar with all forms of social media and how these can be utilised in competitive markets. Running my own business has developed my skills/knowledge of all of the above and: ordering equipment and controlling budgets/resources, establishing and widening customer/ consumer base -especially utilising social media. Regular training courses to improve skills (upskilling) and meet current trends of ever evolving/competitive beauty industry - diversifying goods/services and training/line managing new staff. Keeping tax records and trading independently. Superb problem solving abilities. Overall, I am flexible, versatile, hardworking, dedicated, responsible, considerate, determined, attentive, and forward thinking.