Lucy Maina Email & Phone Number
Who is Lucy Maina? Overview
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Lucy Maina is listed as Applications and Visa Officer Intern at Hoscon Education, a company with 21 employees, based in Nairobi, Nairobi County, Kenya. AeroLeads shows a matched LinkedIn profile for Lucy Maina.
Lucy Maina previously worked as Graduate Customer Care at Rolling Cargo and Marketing and Communication Intern at Kenya Civil Aviation Authority. Lucy Maina holds International Business Management, International Business Management from Africa Nazarene University.
Email format at Hoscon Education
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About Lucy Maina
Aspiring Salesforce Administrator with 11 months of experience in customer service, administration, accounts, and operations. I am passionate about leveraging technology to enhance business processes and improve customer experiences.Key Skills:Customer Service: Proven ability to build strong client relationships and deliver exceptional support.Administration: Experienced in managing administrative tasks with precision and efficiency.Accounts Management: Knowledgeable in financial processes and maintaining accurate records.Operations: Skilled in optimizing workflows and collaborating with teams to enhance productivity.Currently pursuing my Salesforce Administrator certification to deepen my expertise and contribute effectively in a Salesforce environment. Let's connect!
Lucy Maina's current company
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Lucy Maina work experience
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Graduate Customer Care
- Provided primary customer support to internal and external customers.
- Strengthened communication skills through regular interactions with others.
- Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes and followed up to achieve resolution
Marketing And Communication Intern
- Helped with photo and video production and performed visual and sound editing tasks
- Built strong relationships with existing stakeholders, media outlets and communications professionals to expand personal network.
- Gathered information on customer opinions and adjusted plans to capitalize on current trends.
- Assisted with marketing strategy development to increase public awareness and customer engagement.
- Developed original content for facebook,linkedIn and oversaw website management by using Wordpress.
- Prepared and edited organizational publications such as March newsletter 2022 or reports for internal or external audiences.
Finance And Admin Department
- Handle customer complains, provide appropriate solution and alternatives within the time limits, follow up to ensure resolution.
- Keep records of customer interactions and provide accurate valid and complete information by using the right methods.
- Monthly cash flow analysis and preparation of data analysis
- Reconciliation of monthly Mpesa transactions, m-banking Services, ATM control account and bank account statements.
- Daily and monthly liquidity reports
- Preparation of balance sheets for capital adequacy, risk and liquidity
Marketing And Operations Intern
- Scheduled social media postings to advertise products and generate site traffic.
- Practiced search engine optimization to maximize efforts in creating brand awareness.
- Monitored web traffic to analyze website performance.
- Performed office administrative duties to enhance team cohesiveness.
- Researched interesting and relevant content to capture interest and improve site traffic.
- Collaborated with team members to help expand marketing channels.
Lucy Maina education
International Business Management, International Business Management
Diploma Of Education, Business Administration And Management, General, 3.2
Certificate, Business Administration And Management, General, 2.9
Frequently asked questions about Lucy Maina
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What company does Lucy Maina work for?
Lucy Maina works for Hoscon Education.
What is Lucy Maina's role at Hoscon Education?
Lucy Maina is listed as Applications and Visa Officer Intern at Hoscon Education.
Where is Lucy Maina based?
Lucy Maina is based in Nairobi, Nairobi County, Kenya while working with Hoscon Education.
What companies has Lucy Maina worked for?
Lucy Maina has worked for Hoscon Education, Rolling Cargo, Kenya Civil Aviation Authority, Airport Sacco Ltd, and Hotel Accra Limited.
How can I contact Lucy Maina?
You can use AeroLeads to view verified contact signals for Lucy Maina at Hoscon Education, including work email, phone, and LinkedIn data when available.
What schools did Lucy Maina attend?
Lucy Maina holds International Business Management, International Business Management from Africa Nazarene University.
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