Lucy Edwards

Lucy Edwards Email and Phone Number

Operations Manager at Straight A Training @ Straight A Training
camberley, surrey, united kingdom
Lucy Edwards's Location
London, England, United Kingdom, United Kingdom
Lucy Edwards's Contact Details

Lucy Edwards work email

Lucy Edwards personal email

n/a
About Lucy Edwards

• Experienced and innovative Operations Manager with sophisticated sales, customer service and management skills. • Highly articulate, confident and persuasive team-builder, able to motivate and communicate to achieve exceptional business performance. • Experienced in attaining new clients on a nationwide level, continuous customer management and relationship development• Dependable and reliable in supporting and developing a proactive and enabled team to produce genuine long-term sustainable development. • Persistent and flexible approach to the creation and implementation of bespoke training and development programmes across a diverse business spectrum• First Class Honours Degree in International Hospitality Management, qualified Internal Verifier and Diploma in Teaching in the Lifelong Learning Sector completed

Lucy Edwards's Current Company Details
Straight A Training

Straight A Training

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Operations Manager at Straight A Training
camberley, surrey, united kingdom
Website:
straighta.co.uk
Employees:
17
Lucy Edwards Work Experience Details
  • Straight A Training
    Operations Manager
    Straight A Training Oct 2011 - Present
    London, United Kingdom
    Key roles and responsibilities include; involvement in the development of strategic and business plans for the organisation, obtaining new clients and contracts for both government funded and bespoke training programmes on both a national and local level, successful development and implementation of apprenticeship recruitment and training schemes, client management, involvement in obtaining and retaining quality marks (IIP and Matrix), accreditation for new training programmes and qualifications, development and management of relationship with key external organisation stakeholders, involvement in the management of online resources including website design and content.
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  • Straight A Training
    Contract Manager / Team Leader
    Straight A Training Jul 2009 - Oct 2011
    Responsibilities include managing training contracts for major employers within hospitality, taking part in presentations and meetings for new clients, designing training materials for both government accredited and bespoke courses, completing Internal Verification work and managing a team of trainers.
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  • Straight A Training
    Trainer / Assessor
    Straight A Training Jan 2008 - Jul 2009
    Responsibilities included supporting learners through their chosen NVQ programme, providing information and guidance to learners and employers, planning and managing visits to learners on a weekly basis, completing all relevant paperwork on a timely basis and submitting it as per organisational standards, building positive relationships with employers and attending standardisation meetings.
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  • Radisson Edwardian
    Conference And Events Operations Manager
    Radisson Edwardian Jul 2006 - Jan 2008
    My responsibilities included meeting deadlines set by clients, hotel management and other parties involved in conferences and events, managing the setting up and breaking down of the conferences, completing staff rotas in accordance with business demands, dealing with customer comments or complaints, managing the service of food and beverages, managing payroll and completing duty manager shifts.
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Lucy Edwards Skills

Training Recruiting Management Team Management Customer Service Coaching Leadership Development Strategy Performance Management Leadership Hospitality Crm Event Management Training Delivery Interviews Business Planning Staff Development Microsoft Office Business Strategy Teaching Team Leadership Account Management Personal Development Marketing English Organizational Development Employee Relations Change Management Employee Training Management Development Client Liaison Client Relations Cross Functional Team Leadership Hospitality Management Hotels Hospitality Industry Catering Hotel Management

Lucy Edwards Education Details

Frequently Asked Questions about Lucy Edwards

What company does Lucy Edwards work for?

Lucy Edwards works for Straight A Training

What is Lucy Edwards's role at the current company?

Lucy Edwards's current role is Operations Manager at Straight A Training.

What is Lucy Edwards's email address?

Lucy Edwards's email address is lu****@****a.co.uk

What schools did Lucy Edwards attend?

Lucy Edwards attended University Of Surrey, Canterbury Christ Church University, Redwood, Ento Direct.

What are some of Lucy Edwards's interests?

Lucy Edwards has interest in Children, Education.

What skills is Lucy Edwards known for?

Lucy Edwards has skills like Training, Recruiting, Management, Team Management, Customer Service, Coaching, Leadership Development, Strategy, Performance Management, Leadership, Hospitality, Crm.

Who are Lucy Edwards's colleagues?

Lucy Edwards's colleagues are Tracey Vincent, Jayne Raftery, Courtney Smith, Beata Kuczynska, Sarah Midgley, Linda Somerville, Asta Yahoo.

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